Restaurant Captain

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
• ​Assist management to supervise junior team members and casual labour under leadership/section to ensure all assigned tasks are carried out on time and according to instructions and departmental standards.
• ​Take and record restaurant reservations or cancellations in accordance with departmental standards. Reconfirm reservations via phone or email daily.
• ​Take food and beverage orders according to guest requirements and preferences.
• ​Deliver food & beverage services in accordance with departmental standards and procedures.
• ​Ensure all food & beverages are served according to high service standards.
• ​Up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue. Cross-sell other dining venues when the outlet is full.
• ​Remember individual patrons' names and preferences to extend personalized service.
• ​Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP).
• ​Collect food and beverage supply requisitions, ensuring stock collected matches the requisition.
• ​Handle guest complaints and comments tactfully and efficiently. Report any complaints, incidents, or irregularities to management.
• ​Supervise and assist in assigned workstation activities and oversee outlet operations in the absence of management.
• ​Assist other Food & Beverage outlets during peak hours or when required.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***