Bar Supervisor

1. ​Business Performance

• ​Support the Restaurant Manager in achieving bar revenue, average-check, productivity and expense targets through effective shift supervision.
• ​Check and control beverage stock, garnishes, glassware, bar tools, menus, linen and operating equipment; report shortages, damage, breakage and variances.
• ​Monitor beverage sales, covers, average check, product mix, guest feedback, upselling and team productivity; report variances and operational concerns to the Restaurant Manager.
• ​Drive beverage revenue through product recommendations, upselling, promotions and appropriate table or bar-seat utilization while keeping the guest experience the priority.

• ​Supervise bar service SOPs, beverage recipes, presentation standards, opening and closing procedures and outlet standards during each shift.
• ​Verify POS transactions, checks, discounts, voids, complimentary items, cash handling, requisitions and end-of-shift reports in line with hotel controls.
• ​Ensure guests receive warm, engaging and consistent bar service in line with brand and Accor standards.
• ​Inspect bar readiness, cleanliness, lighting, music, ambience, mise-en-place and equipment condition before and during service; correct deficiencies promptly.
• ​Coordinate with Culinary on bar snacks, garnishes, food quality, service timing, unavailable items, allergies, special requests and guest recovery.
• ​Conduct pre-shift briefings covering reservations, VIPs, product availability, promotions, responsible alcohol service, task allocation and service priorities.
• ​Report maintenance, cleaning, refrigeration, ice-machine, safety and pest-control issues and follow up with the relevant departments.
• ​Control bar setup, station assignments, mise-en-place, guest flow, table allocation and opening or closing duties during the assigned shift.

3. Team Management

• ​Support the Restaurant Manager with onboarding, orientation and practical assessment of bartenders and bar service employees.
• ​Coach bartenders and F&B attendants during service and identify development needs.
• ​Provide factual performance feedback and contribute to employee probation and performance reviews.
• ​Monitor team members' grooming, attendance, punctuality, attitude, beverage knowledge and professional conduct.
• ​Assist in delivering the bar training plan and maintain accurate attendance, recipe and skills records.
• ​Allocate bar stations, service areas, breaks and side duties according to forecasted business and operational priorities.
• ​Communicate shift sales, guest feedback, incidents, stock variances, pending tasks and handover information to the Restaurant Manager and next shift.
• ​Remain visible at the bar and on the floor, monitor beverage preparation and service delivery, and assist the team during peak periods.
• ​Perform other reasonable duties assigned by the Restaurant Manager or Management.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***