Hai Phong - Wink Hai Phong Centre | Kitchen Guide (Nhân viên Bếp)

The Kitchen Guide reports directly to the Kitchen coach/Kitchen Manager and works closely with the other members in F&B team.

- Active, balance and professional working environment

- Fun and playful internal activities

- Meal allowance

- Uniform

- Full social insurance on basic salary

• Creating unique, customized, authentic guest experiences based on thoughtful observation and active listening though guests’ expressed and non-expressed preferences

• Collaborating with fellow departments to create unique, customized, authentic guest experiences based on available resources and teamwork

• Taking initiative and proactive approaches when handling guest preferences, requests and concerns

• Being readily available and approachable to all guests and provide warm, friendly, genuine services to guests

• Ensuring that functions achieve or exceed guests’ expectations

• Extending professionalism and courtesy to guests at all times and displaying the brand values of the company

• Coaching, motivating, encouraging and empowering team to take initiative and be proactive to handle customer preferences, requests and concerns

Team Engagement

• Receiving and learning all goals and results with the FOH and BOH team members

• Promoting teamwork and morale among all departments and members at all levels and functions

• Performing by example while demonstrating self-confidence, energy, enthusiasm and humility

• Encouraging the team actively and willingly participates in job-related activities including daily briefings, weekly meetings, on-going and regular hard skill and soft skill training workshops, cross-training programs, and other engagements as required

• Encouraging that the team participates in industry and guest-related activities including networking events, self-sought education programs, acting as guide outside of the hotel function, and other innovative engagements

• Proactively provide cross – functional support to the F&B team and the Hangout Space team to fulfill and ensure the service flow without any interruption

1. Sơ yếu lý lịch/Original Resume

2. Giấy xác nhận hạnh kiểm/Police Record

3. CCCD, Hộ chiếu/ ID Card, Passort

4. Bằng cấp, chứng chỉ/ Educational Certifications

5. Giấy khám sức khỏe/Medical Examination Certificate

(Nhân viên bếp và nhà hàng cần có xét nghiệm liên quan trực tiếp đến chế biên thực phẩm/FB employees must take a required examination about direct process interaction with food)

6. Thông tin đăng ký người phụ thuộc/ Dependant Documents

7. Ảnh 3*4/ ID Picture Ảnh gần nhất 3*4/ Recent photos (3*4)