Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Wink Experience Manager (F&B Background) (Quản lý Trải nghiệm Khách hàng Wink - Kinh nghiệm F&B)
- Hạn nộp: 24/10/2026
- Mức lương: 20 - 30 triệu
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Lead daily Food & Beverage operations at Wink Space, including team training, shift scheduling and service standards.
- Create personalized, engaging and memorable guest experiences, proactively identifying guest needs and handling special requests.
- Lead and coach Wink Guides to consistently deliver the Wink Experience Blueprint and brand service standards.
- Coordinate with other departments to ensure a seamless guest journey.
- Develop creative and cost-effective guest experiences, activities and amenities while managing operational resources.
- Maintain strong knowledge of the local neighborhood, restaurants, bars, attractions and cultural experiences to provide insightful recommendations to guests.
- F&B operational experience is highly preferred, with strong knowledge of service flow, beverage/food service, hygiene and guest engagement.
- Take an active role in cross-training Wink Guides across Front Office and F&B functions, building a flexible and multi-skilled team.
- Use F&B expertise to coach the team, identify skill gaps and strengthen service standards across Wink Space operations.
- Support a “one team” working culture, enabling team members to confidently assist across different operational functions during peak periods.
- Report to GM and Management team.
- Executing on other assigned tasks from the board of management.
Quyền lợi được hưởng
- Competitive salary package with monthly Service Charge.
- 100% salary-based Social, Health and Unemployment Insurance in accordance with company policy.
- Full statutory benefits, including annual leave, public holidays and other entitlements in compliance with Vietnamese Labor Law.
- Duty meals and uniform provided.
- Ongoing learning, coaching and career development opportunities.
- Dynamic, collaborative and people-centric working environment.
- Opportunity to grow with one of Vietnam's lifestyle hotel brands.
Yêu cầu công việc
- Above 05 years’ experience in hotel operations, at least 02 years as Manager in dynamic hotels.
- Bachelor’s degree in Hospitality Management or related fields.
- Excellent written and verbal communication skills (verbal, written and comprehension) in both Vietnamese and English, other languages a plus.
- Strong leadership and ability to provide on the job training.
- Ability to think critically, offer solutions, anticipate problems and provide action plan formulation; provide high level of attention to detail.
- Team and knowledge management, system diversities, organizational and team interrelationships at multiple levels.
- Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS.
- Managerial, numeracy, reporting, decision-making, problem solving.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
![]()
Quy mô: ![]()
![]()
![]()
![]()
![]()
![]()
75 Đường Nguyễn Bỉnh Khiêm, P. Tân Định, TP. Hồ Chí Minh, Việt NamUnder the parent company of Indochina Capital, Vietnam’s leading real estate company and Kajima Corporation, one of Japan’s oldest and largest construction and engineering companies, Wink Hotel Development Company Limited was born to launch Wink Hotels in 2018, now known as Wink Unscripted by Hyatt, a vibrant new brand of hotel created for the modern traveler. Wink Unscripted by Hyatt is a modern Vietnamese lifestyle hotel brand with properties across Ho Chi Minh City, Danang, Tuy Hoa, Can Tho, Hai Phong and Hanoi – part of Hyatt's Unscripted portfolio. Bold, vibrant, and rooted in Vietnamese culture, Wink delivers personalized, energetic hospitality for the modern traveler. We're building something worth talking about, and we need people who get that. At Wink, it’s important we cultivate a mindset that celebrates curiosity and empowers individual personalities. Leading by example, hands-on application and peer coaching guide our company ethos of team collaboration and commitment to our communities, from our guests to our colleagues. Sense of belonging, playfulness, passion, personalization and encouragement drive our mission of creating a “Community of one.”
Quy mô: 
75 Đường Nguyễn Bỉnh Khiêm, P. Tân Định, TP. Hồ Chí Minh, Việt Nam
Google
Facebook
Zalo
