Human Resource Officer (Nhân viên Nhân sự)

1. People Management, Associate Support and Supervision (Assigned by and report to Human Resources Manager):

• Understanding, continuing update and implementation of the relevant policies, procedures and service delivery standards of the above specified department/division, this position and its direct subordinates, if there are any.
• Understanding, continuing update and implementation of the human resources policies, procedures and code of conduct; while promoting management, team and cross department support, leadership, professionalism and good relations.
• Maintains and promotes communication efficiency for general and work specific information, to include the conduct of regular meetings and/or discussions on work activities, service delivery, continuing work system improvement, and the like.
• Follows and maintains department organization, manning, and productivity; hires the suitable candidates based on market conditions; work with Training manager about training programs for the team.

• Spearheads the implementation of core processes including recruitment and selection, formalities on associate entry, movement and exit, work activities and schedules, performance and appraisal, compensation and benefits, issuances and facilities, and associate relations, communication and promotion.
• Monitors the implementation and update of daily Human resources activities and procedures.
• Work with Human resources manager to compliance management of mandated contributions and benefits, mandated reports, permits and licenses.
• Work with Human resources manager to ensures that the Human Resources Information System is maintained and updated; directs the preparation, submission and monitoring of employee reports and related documentation; while ensuring required archive and remote archive system is maintained.
• Co-manages the administration of payroll and sub-contracted employment including occupational health and safety, particularly health assessment and monitoring, administration and support, health and safety support.
• Co-manages the monthly insurance for hotel employee as well as insurance related matters.
• Co-manages employee relation matters.

3. Other Responsibilities:

• Performs other related duties and functions which may be assigned by Human Resources Manager.

• Competitive salary package with monthly Service Charge.
• 100% salary-based Social, Health and Unemployment Insurance in accordance with company policy.
• Full statutory benefits, including annual leave, public holidays and other entitlements in compliance with Vietnamese Labor Law.
• Duty meals and uniform provided.
• Ongoing learning, coaching and career development opportunities.
• Dynamic, collaborative and people-centric working environment.
• Opportunity to grow with one of Vietnam's lifestyle hotel brands.

• Bachelor’s degree in human resource management, business management, industrial psychology, or equivalent; post graduate studies will be considered.

• Proven leadership capabilities with at least two (2) - three (3) years working experience in a senior hotel / hospitality management role.
• Proven performance record with at least one (1) - two (2) years hotel / hospitality operations experience as a Human Resources Officer or higher, in leading four-star to five-star hotels; pre-opening experience is an advantage.
• Strong and natural leadership in people engagement and relations, development and retention; organizational culture and diversity, team spirit and esprit de corps; excellent motivator and communicator.
• Highly fitted in a fast and dynamic business environment.
• “Can do, will do” attitude and a “hands-on” person.

• Resource Management: Identification, organization, planning and allocation of budget, materials, facilities and time.
• Interpersonal: Team and knowledge management, system diversities, organizational and team interrelationships.
• Information & Technology: Computer literacy, knowledge of Microsoft Office applications, human resources information system, performance management, payroll system.
• Basic & Analytical Skills: Numeracy, written and verbal communication, decision-making, problem solving, creative thinking.
• Personal Qualities: Responsibility and reliability, self-esteem, self-management, integrity and honesty, sociability and people relations.