VIP Event Executive

• Event Planning & Execution
• Develop event timelines, run sheets/agenda, and operational plans
• Coordinate with internal departments (gaming, F&B, hotel, security, marketing)
• Ensure seamless event setup, execution, and breakdown
• Client & VIP Relations
• Serve as the primary contact for VIP guests and event clients
• Customize event experiences for high-value players
• Marketing & Promotions
• Collaborate with marketing teams to promote events and increase attendance
• Support casino promotions such as tournaments, giveaways, and themed nights
• Ensure brand consistency across all event activities
• Operations & On-Site Management
• Oversee all on-site event activities
• Troubleshoot operational issues during events
• Ensure high service standards and guest satisfaction
• Compliance & Safety
• Ensure all events comply with gaming regulations and Vietnamese laws
• Coordinate with security for crowd control and VIP protection
• Promote responsible gaming practices
• Skills & Competencies
• Strong organizational and project management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and work under pressure
• Strong negotiation and budgeting skills
• Knowledge of casino operations and gaming regulations
• Customer-focused mindset with attention to detail

- Annual leave

- Uniform

- Meals

- Employee shuttle service

- Annual health check

- Salary review

- Training & development

- Use the service with good benefits for employees

• A team player able to work cohesively with colleagues & other departments.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Excellent customer service skills.
• Able to effectively communicate in English, both written and verbal.
• Fluency in Mandarin / Cantonese / Korean language will be an added advantage.
• Comfortable working on shifts, on holidays and weekends to support Casino operations.
• Ability to prioritize tasks while working under pressure and meeting deadlines.
• Must have University degree or equivalent.

Or contact to Human resource department - The Grand Ho Tram