Front Office Manager

• Operations: Supervise daily front office operations, ensuring efficiency and quality service.
• Guest Relations: Handle guest concerns and feedback professionally.
• Team Supervision: Train, schedule, and evaluate front office staff.
• Financials: Monitor billing, cash handling, and cost control.
• Reporting: Prepare daily and monthly operational reports

• Part of Ennismore and Sun Hospitality and Entertainment Group
• Competitive wages, Global brand and career growth
• Accommodation and flights provided
• Unique All-Inclusive Concept & Prime Location
• The chance to challenge the norm and work in an environment that is both creative and rewarding
• Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene
• Excellent discounts across Ennismore & Accor properties globally

Qualifications

• Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
• Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.
• Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.

Skills:

• Degree or diploma in Hospitality Management.
• Minimum 5 years in Front Office supervisory roles.
• Strong leadership and interpersonal skills.
• Knowledge of PMS systems.

If so, we’d love to hear from you! Please apply using one of the following methods:

Submit your application via hoteljob.vn

• Email your CV to: hc428-hr(at)rixo*****
• Contact us via phone: 0356****** (Zalo)

Please note: Only shortlisted candidates will be contacted.