Hostess (Fulltime) - Noi Restaurant at Union Square

Main duties:

• Welcome guests, provide seating arrangements, and escort them to their tables in accordance with the restaurant’s service standards.
• Receive, manage, and confirm table reservations.
• Introduce the menu, promotional programs, and provide information about the restaurant’s services.
• Assist in guest relations by handling special requests and resolving day-to-day issues within the scope of the role.
• Receive guest feedback and coordinate with the Restaurant Manager to promptly address any concerns or complaints.
• Liaise with relevant departments to ensure an exceptional dining experience for guests.
• Perform basic administrative duties, including updating reservation records, maintaining documentation, and preparing reports as required.
• Ensure the reception area is clean, organized, and compliant with the restaurant’s operational standards.
• Carry out other duties as assigned by the Manager.

• Competitive salary and attractive benefits package.
• Duty meal during shifts and parking space.
• Full statutory insurance coverage in accordance with labor regulations.
• 24/24 accident insurance coverage.
• Training and professional development opportunities.
• Annual health check-up.

• Diploma/Associate Degree or vocational training in Hospitality, Tourism, or a related field.
• Minimum 6 months of experience in restaurants, hotels, or customer service environments.
• Good command of spoken and written English.
• Proficient in Microsoft Office applications; knowledge of POS/MISA systems is an advantage.
• Professional appearance and demeanor with strong communication and customer service skills.