Nhân viên Lễ tân | Guest Service Agent
- Hạn nộp: 30/11/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name every opportunity.
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains cashier float and ensures accurate daily report of all money received
- Cashes hotel guest’s personal and travelers checks and assists with currency exchange
- Keeps abreast of all modifications to accounting policies and procedures.
- Responsible and attends to guest’s request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures, for programs such as: Domestic rate, Special Package and Peakpoints.
- Attends to guest’s complaints, inquiries and requests, referees problems to Supervisor / Duty Manager if he/she unable to assist.
- Performs the audit balances and prepares all works for audit in an orderly fashion.
- When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival.
- Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems.
Quyền lợi được hưởng
- 100% salary during probation
- Petrol allowance support.
- Meal allowance for pre-opening period.
Yêu cầu công việc
- Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent.
- Minimum 1 year experiences in front office / guest services at the level of supervisory experience.
- Fluent English
- Office Computer skill.
- Presentable, good looking, friendly
Yêu cầu hồ sơ
- CV with latest portrait photo.
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Quy mô:
Km số 9, đường 1.5, phường Phú Thuỷ, tỉnh Lâm Đồng
Inspired by the spirit of the East and the beauty of local living, KOJI Maison Oriental represents a sustainable origin — a place where every space is crafted like a “home” designed to touch emotions. More than a luxury retreat, KOJI is a journey toward tranquility, where culture, nature, and refined hospitality come together in every moment. At KOJI, local identity lives in every detail — from culinary flavors and daily rituals to the stories we share about fishing villages, coastal landscapes, and the cultural heritage of Mũi Né. Each experience is thoughtfully designed to help guests connect with the authentic soul of the destination. We believe true luxury lies in personalization. No two stays at KOJI are ever the same; every greeting, dining experience, and activity is carefully tailored to match the rhythm and preferences of each guest. Blending contemporary Indochine elegance with native charm, every KOJI property is created as a living piece of art — where architecture, interiors, and nature exist in harmony to continue the story of Vietnamese culture in a timeless yet modern way. At KOJI Maison Oriental, we do more than create memorable stays — we curate a lifestyle where the art of hospitality becomes the art of touching emotions.


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