Food & Beverages Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Tapestry Collection DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Food and Beverage Outlet operations

• Maintain exceptional levels of customer service

• Ensure compliance of brand standards

• Recruit, manage, train and develop the Food and Beverage team

• Manage guest queries in a timely and efficient manner

• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

• Set departmental targets and objectives, work schedules, budgets, and policies and procedures

• Develop menus with other members of Food and Beverage team

• Accountable for monthly stock takes

• Incentivize team members to maximize sales and revenue

• Carry out annual and mid-year appraisals with Managers under your responsibility

• Evaluate guest satisfaction levels with a focus on continuous improvement

• Ensure communication meetings are conducted and post-meeting minutes generated

• Be environmentally aware

• Assist other departments wherever necessary and maintain good working relationships

• Comply with hotel security, fire regulations and all health and safety legislation.

Direct Reports (if any)

Outlet Manager

Outlet Supervisor

Outlet Attendants

- Two days off per week to support work–life balance

- Competitive salary & benefits; 100% salary during probation period

- Comprehensive insurance coverage starting from probation period

- Professional growth; learning and development with Hilton

- You’ll be part of an award winning culture and Hilton’s best in class travel benefits – Go Hilton Team Member Travel Program

- Participate in recognition programs and activities that celebrate achievements and contributions at Hilton

A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience

• Able to meet financial targets

• Ability to comply with all Food and Beverage brand standards

• Ability to work under pressure

• Excellent grooming standards

• Willingness to develop team members and self

• Flexibility to respond to a range of different work situations

• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area

• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton? Join an Award-Winning Workplace Culture

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! With an industry leading team member travel program as well as lots of other amazing benefits, the NHAAN Resort & Spa Hoi An, Tapestry Collection by Hilton is the ideal place to grow and flourish in your career.

- Official Curriculum Vitae certified by local authorities

- Certification of Health Check

- ID Card information

- Confirmation letter from the police/ Police record or Justice Record