Reservation Sup

• Supervise daily reservation activities and ensure all bookings, amendments, cancellations, room assignments, and special requests are processed accurately and well communicated with relevant departments in a timely manner.
• Coordinate all reservation inputs and maintain accurate reservation records and system updates.
• Supervise hotel reservation confirmations within 24 hours and ensure proper filing of reservation correspondence.
• Manage daily no-show lists, group wash-down procedures, and monitor booking status, room availability, allotments, and operational exceptions.
• Review daily arrival lists, special arrangements, meal codes, rates, origin, and VIP details to ensure operational accuracy.
• Supervise daily reservation activities and ensure all bookings, amendments, cancellations, room assignments, and special requests are processed accurately and well communicated with relevant departments in a timely manner.
• Coordinate all reservation inputs and maintain accurate reservation records and system updates.
• Supervise hotel reservation confirmations within 24 hours and ensure proper filing of reservation correspondence.
• Manage daily no-show lists, group wash-down procedures, and monitor booking status, room availability, allotments, and operational exceptions.
• Review daily arrival lists, special arrangements, meal codes, rates, origin, and VIP details to ensure operational accuracy.
• Maintain proper documentation, filing, and reservation records in accordance with hotel procedure
• Ensure compliance with hotel SOPs, policies, and Centara brand standards.
• Participate in departmental meetings, briefings, and training sessions.
• Maintain a very good reputation for the hotel and assist to increase the overall profitability of the hotel.
• Perform any additional duties assigned by Managers.

- Competitive salary .

- Meal, accommodation, transportation, and phone allowances

- Enntitlement to Service Charge and hotel facilities/benefits in accordance with Company policies

- Full employee benefits in compliance with the Vietnamese Labor Law and Social Insurance regulations

• Experience in Reservation or Front Office operations within the hospitality industry at least 2- 3 years.
• Good understanding of Hotel PMS (Opera or Smile)
• Good operational coordination and communication skills.
• Ability to supervise daily workflow and support team operations.
• Strong attention to detail and operational accuracy.
• Proficient in Microsoft Office applications.
• Good command of spoken and written English.

- Số điện thoại liên hệ: 0395******