Human Resources Manager

Human Resources Operations & Administration

• Manage daily HR operations, ensuring compliance with company policies, IHG standards, and Vietnamese labor regulations.

• Oversee employee records, labor contracts, HR documentation, and personnel administration.

• Ensure timely and accurate HR reporting, employee data management, and HR system updates.

• Monitor manpower planning, organizational structure, and approved manning levels.

• Coordinate payroll, compensation, benefits, and employee welfare administration with relevant HR functions.

• Ensure compliance with labor laws, social insurance, work permits, and other statutory requirements.

Talent Acquisition & Manpower Planning

• Coordinate recruitment activities with the Cluster Recruitment team and Department Heads.

• Monitor manpower requirements, recruitment progress, and onboarding plans.

• Support recruitment interviews, candidate assessments, and employment offers.

• Ensure smooth onboarding and orientation processes for new employees.

• Develop talent pipelines and support workforce planning to meet operational requirements.

Learning & Development

• Coordinate the implementation of IHG training programs and mandatory brand training.

• Monitor departmental training plans and training completion rates.

• Support the development of Departmental Trainers and internal training capabilities.

• Identify training needs and coordinate learning initiatives to enhance employee performance and service standards.

Employee Relations & Engagement

• Maintain positive employee relations and promote a healthy working environment.

• Handle employee grievances, disciplinary matters, and workplace conflicts in accordance with company policies and labor regulations.

• Coordinate employee engagement activities, recognition programs, and internal communication initiatives.

• Promote IHG's culture, values, and behavioral standards.

• Support employee welfare, wellbeing, and retention initiatives.

Performance & Talent Management

• Coordinate the annual performance management process and employee appraisals.

• Support succession planning, talent reviews, and internal career development.

• Identify high-potential employees and support talent development initiatives.

• Work closely with Department Heads to improve employee productivity and performance.

Compensation, Benefits & Welfare

• Ensure the effective implementation of compensation and benefits policies.

• Monitor employee benefits, staff accommodation, transportation, duty meals, and welfare services.

• Coordinate employee insurance, statutory benefits, and other employee entitlements.

• Support salary reviews, promotions, and employee recognition programs.

Occupational Health, Safety & Compliance

• Coordinate with relevant departments to ensure compliance with occupational health and safety requirements.

• Support workplace inspections, employee safety awareness, and incident reporting.

• Ensure HR practices comply with Vietnamese labor legislation and company requirements.

• Hưởng 100% lương và Service Charge trong giai đoạn tiền khai trương | Receive 100% salary and Service Charge during the pre-opening period.

• Làm việc trong môi trường chuyên nghiệp, thân thiện và năng động | Work in a professional, friendly, and dynamic environment.

• Được đào tạo theo tiêu chuẩn quốc tế của IHG Hotels & Resorts và có nhiều cơ hội phát triển nghề nghiệp | Receive training in accordance with IHG Hotels & Resorts' international standards, with excellent career development opportunities.

• Có xe đưa đón hằng ngày từ trung tâm thành phố Đà Nẵng đến khu nghỉ dưỡng | Daily shuttle bus provided between Da Nang City Centre and the resort.

• Hỗ trợ chỗ ở cho nhân viên ở xa | Accommodation is provided for employees who live far from the resort.

Bachelor's degree in Human Resources Management, Business Administration, or a related field.

Minimum 5 years of progressive HR experience in the hospitality industry, preferably in an international hotel or resort.

At least 2 years in a supervisory or managerial HR position.

Strong knowledge of Vietnamese Labor Law, Social Insurance, and employment regulations.

Good understanding of HR operations, employee relations, compensation and benefits, and talent management.

Experience working with international hotel brands is highly preferred.

Copy of Citizen Identity Card (ID).

Copies of relevant certificates or qualifications (if any).

Additional documents will be required upon successful employment