Sky Lounge Manager (Executive Lounge)
- Hạn nộp: 30/04/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 3 - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
N/A
03/04/2024 13:59
Mô tả công việc
- Guest Service Responsibilities
Ensure and check full guest’s satisfaction during operation time
Develop customer loyalty and recognition
Introduce and up-selling any special events / promotions
Gather guest feedback and report to Front Office Manager
Handle and follow up on any guests complains in absence of Front Office Manager
Report any complains / Positive or Negative comments to Front Office Manager
Spot check and follow up with Sky Lounge officers to collect guest’s preferences and report to Front Office Manager for guest profile in Opera PMS.
Brief with all Sky Lounge officers about guest’s preferences to keep services always consistency
- Operational Responsibilities
- Financial and Revenue Responsibilities
Handle billing problem, items in POS system and feed back to Cost Controller
Pro-active to build up action plan for saving and control cost in Sky Lounge depend on hotel occupancy.
- All employees are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
- All employees may be assigned to other duties in the hotel as and when required by business levels
Quyền lợi được hưởng
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Yêu cầu công việc
Minimum of 2 years of experience in similar field in Hospitality Industry
Strong leadership, training and management capability
Excellent communications skill both in English and Vietnamese
Yêu cầu hồ sơ
Please submit your updated CV
Nộp hồ sơ ứng tuyển
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- Quy mô:
- 76 - 78 Đường Nguyễn Thị Minh Khai, District 3, Thành phố Hồ Chí Minh, Vietnam
- http://www.hoteldesartssaigon.com/
Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon invites guests to relive the romance of this bygone era in their luxury hotel which offers all the comforts of the 21st century.
Thông tin liên hệ
- Phòng NS