Địa điểm: Quận Hoàn Kiếm, Hà Nội | Hạn nộp: 31/08/2016 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 1

Mô tả công việc

 Jobs Description: - Responsible for all activities of the Front Office as well as other hotel activities relating to the operations of the hotel. - Ensure that all Front Office staffs are well groomed throughout the shift. - Ensure that check-ins and check-outs are proceeding smoothly - To ensure guest complaints immediately and initiates corrective actions. It is imperative that all complaints are handled promptly to ensure guest satisfaction and to protect the interest of the hotel. - Maintains a friendly and courteous relationship with all hotel guests. Jobs Requirement: - Performs as per OSM (Operational Standards Manual) Standards, - Proper grooming at all times - To attend all departmental training as required - Provide management with a report and recommendation for actions to avoid repetition of any incident, acci-dent, theft, complaint, etc. - Shows fullest cooperation within the team and other departments. • Have previous experience as a Duty Manager, preferably for a high quality hotel. • Possess strong customer service skills and enjoy interacting with customers • Have a good command of the English language and well presented • A knowledge of Old Quater and the surrounding area would be beneficial (including special events and activities)  

Quyền lợi được hưởng

will be discussed during interviewing

Yêu cầu công việc

• Experiences in equivalent position in 4-5* hotels • Fluent in English with strong hospitality skills • Previous experience in handling guest complaints or challenges • Develop and establish firm and effective guest relation processes, such as rooming / contacting of guests on and after arrival VIP Guests, Repeat & Long Stay Guests and Associates.

Yêu cầu hồ sơ

CV +2 photos

  • Lĩnh vực: Khách sạn/ Khu căn hộ
  • Ngành nghề: Lễ tân/ Thu ngân/ Đặt phòng/ Tổng đài/ BC
  • Vị trí: Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Chức danh Địa điểm Ngày kết thúc Mức lương
Commis 1 (Nhân viên bếp Âu- Á) 31/01/2019 Thỏa thuận
Duty Manager 31/01/2019 Thỏa thuận
Chief Concierge 31/01/2019 5 - 8 triệu
Senior Sales Manager or Sales Manager in charge of Leisure Market 31/01/2019 Thỏa thuận
M&E Technician (Nhân viên kỹ thuật cơ điện) 31/01/2019 Thỏa thuận

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Theo dõi Nhà tuyển dụng này
Ngày tạo gian : 28/08/2014

Quy mô :

Apricot Hotel, the only 5 star boutique hotel overlooking the legendary Hoan Kiem Lake, just soft open with featuring 123 elegantly appointed guest rooms and suites, restaurants. We are seeking qualified Vietnamese associates, who wish to develope a career in hospitality, to join our team.

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