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Bar Captain - Tổ trưởng Pha chế

  • Hạn nộp: 10/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
N/A
Cập nhật
29/05/2024 13:18

Mô tả công việc

Overview of duties

• Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset

• Helps employees improve their skills and provides support for career development

• Manages the team

• Is in charge of organising the F&B point of sale from A to Z

• Ensures guest satisfaction, quality and high standards of service for customers

• Helps the point of sale attain profitable results.

Customer relations

• Ensures guests are well looked after, from the moment they arrive to the time they leave

• Enquires whether guests are satisfied throughout the meal

• Offers attentive service to guests, adapting to any constraints

• Establishes good relations with guests, offering advice and fostering customer loyalty.

Professional techniques / Production

• Organises the work for the team, including the need to multi-skill in employees' job requirements

• Ensures information is properly passed on to the team (briefings and debriefings with the staff etc)

• Ensures the point of sale is prepared to a high standard

• Ensures that beverages conform to hygiene standards and preparation instructions and are served in a timely manner

• Supervises and checks the bar set-up, menu presentation and pricing and creates special promotional events in order to increase revenue and profit margins

• Takes guests' orders

• Ensures equipment is used correctly

• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations

• Checks the quality and speed of waiter service.

Team management and cross-departmental responsibilities

• Evolves working methods in line with brand philosophy

• Manages the team of barstaff, creating a good working atmosphere

• Respects labour law, particularly when preparing work schedules

• Integrates and trains

• Ensures his/her staff are well presented (clothing, personal hygiene etc)

• Ensures smooth coordination between the different departments (dining rooms, kitchens, bars, lobby etc).

Commercial / Sales

• Supervises the team's sales behaviour

• Promotes the bar's special offers, cocktails and full range of products

• Is active in creating the bar atmosphere and managing operations

• Is attentive to guests' requests and meets them

• Increases revenue for the point of sale through additional sales techniques

• Helps increase guest loyalty through quality of service.

Management and administration

• Organises work and number of personnel according to level of activity

• Shares the responsibility for meeting the department's targets with his/her superior, by:

- respecting the procedures and internal audits personally applicable

- ensuring respect of the procedures and internal audits applicable to the team

- increasing sales

• Takes part in inventories and manages stocks under his/her responsibility

• Analyses results and implements corrective actions as necessary.

Hygiene / Personal safety / Environment

• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

• Respects the instructions and safety guidelines for the equipment used

• Applies the hotel's security regulations (in case of fire etc)

• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management.

Quyền lợi được hưởng

. Friendly Accommodation and Meals

· Hỗ trợ nhà ở tiện nghi, thân thiện cho nhân viên ở xa, Cung cấp bữa ăn dinh dưỡng theo ca, 3 bữa khi ở nhà nhân viên

· Free uniform

· Cung cấp đồng phục khi làm việc

· Monthly service charge

· Thưởng phí dịch vụ hằng tháng lên đến 3.000.000vnd

· Employee benefit card offering discounted rates in Accor Hotels

· Được hưởng ưu đãi khi sử dụng dịch vụ tại các khách sạn thuộc tập đoàn Accor

· Develop your talent through learning programs by Academy Accor

· Được tham gia các chương trình đào tạo tại học viện Accor để nâng cao chuyên môn

· Dynamic working environment

· Làm việc trong môi trường năng động

· Participate in activities: birthday party, year-end party, sports...

· Tham gia các hoạt động: sinh nhật, tiệc cuối năm, thể thao...

Yêu cầu công việc

Vocational certificate or diploma in F&B and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
Have a new service attitude centred on proximity, sociability and sharing experience.
Ensure all staff embody the same mindset by developing each individual's sense of curiosity,open-mindedness, interpersonal skills and sense of initiative.

  • Guest oriented, service minded and attention to quality
  • Sales acumen
  • Team leader
  • Dynamic
  • Good presentation
  • Thorough and organised approach

Languages: fluent in the national language and English

Yêu cầu hồ sơ

Interested candidate kindly apply on Hoteljob or mail.

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • Tổ 5, Ấp Đường Bào, Xã Dương Tơ, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
  • https://www.novotelphuquoc.com/
  • The 5-star Novotel Phu Quoc Resort is situated on Truong Beach, one of the most beautiful beaches on Phu Quoc Island, yet conveniently only 10 minutes from the airport and 25 minutes from the bustling Duong Dong town. The luxury Novotel Phu Quoc Resort offers a fantastic range of facilities & amenities, superior service, and an accommodation style for all tastes ensuring a destination resort perfectly suited to vacationers, family gatherings, and incentive groups alike. Choose to stay in one of the Bungalows with or without private pool, set in the landscaped tropical gardens or opt for one of the luxurious accommodation in the main building, many enjoying stunning views over the pristine ocean. Viewing the spectacular sunset over the ocean is a must-see in Phu Quoc and there is no more perfect way to enjoy it than by relaxing by the infinity pool by our Ocean Bar whilst sipping a delicious cocktail and taking some amazing photos. The Lounge Bar is another great option for snacks and drinks. Furthermore, Food Exchange and Phu Quoc Seafood Restaurant are inviting you to delight your taste buds with a range of cuisine available. We know that if your kids are happy then Mum & Dad are happy too! So we make sure kids are well taken care of at Novotel Phu Quoc Resort. There is Kids club with movies, PlayStation plus an activity program & qualified staff to look after them. Guests seeking a rejuvenated experience are invited to our In Balance spa to enjoy a variety of relaxing massages and skin treatments in a tranquil environment. For those that want to stay in shape, there are well-equipped fitness center and also tennis court. The resort is perfect not only for your holiday but also for meetings and events by its state-of-the-art function rooms which accommodate up to hundreds people. For those couples who wish for a dream wedding, whether it is a stylish wedding in the ballroom, a barefoot wedding on the beach, or an awesome reception under the stars, we’re delighted to be a part of your event.

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