Sales Operations Management tại Lidl Ireland GmbH

2/2013 → Hiện tại

Waterford and Wexford Districts

Supervised teams between 4 stores assigned over to my district with 86 staff members, 14 managers and the store managers. Business conducting sales out of own made brand names with the emphasis on the fresh food, ambient goods, frozen items, non-food items [hi-tech, textiles, furniture etc.] Responsible for coordinating of special events, scheduling, staff training and support on their development, assisted with execution of on and off site catering events. • Drive sales through ensuring exceptional standards of the stores - Depending on the seasonal changes, average sales in my district are reaching EUR 770,000 per week - Communicate with the Sales Operations Executive [SOE], regarding current agendas - Successful promotion of weekly specials - Address of any existing issues in between the stores and departments, and find out the best possible solutions - Prepare the reports on the KPI’s on the weekly/ monthly basis - Analyse competitors activities • Implement all new store procedures and sales initiatives - Ensure all new procedures and initiatives are being implemented in all stores at the highest standards. Address any feedback from the stores to the departments and SOE • Optimization of availability - Ensure all stores having full availability between the assortment as well as control of their warehouses as regards to all associated costs • Build relationships to ensure smooth and efficient operation of the business - Gained the respect of employees and management through hands on leadership, actively supported teams during peak activity - Recognized for flexibility in addressing last minute needs identified by the SOE • Monitor and control operational costs - Support store managers in conducting store inventories - Provide with the feedback and support on all stores KPI’s, warehouse organization, productivity management, write-off targets, identify any potential loss of goods • Recruit the best possible candidates for the stores - Conduct interviews in line with the Store Managers - Using specific company criteria select candidates for induction day - Provide with all necessary Health & Safety training standards as well as training in relation to the wine, spirits and OTC sale • Develop staff to achieve their full potential - Conduct appraisals with the Store Managers, identify areas of any necessary soft/ hard skill development in line with the company supplied training and development matrix - Regularly provide with the feedback on performance and management, follow up on any existing/ new company set rules and procedures

Company's League Performance Award

7/2019

Company's initiative award between the districts for KPI's. Achieved as top 5 districts for the last 4 years.

Ciara Freeman - Sales Operations Manager

Lidl Ireland GmbH

c.freeman@lidl.ie - 0872614980