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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
3 sao
Quản lý, điều hành
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
KHOI VIET INTERMEDIATE SCHOOL
Hospitality and Tourism Management - Trung cấp
2005 → 2007
HONG BANG UNIVERSITY INTERNATIONAL
The Economics Tourism Business Administration - Đại học
2011 → 2014
SAIGONTOURIST HOSPITALITY COLLEGE
Hotel and Restaurant Management - Khác
2017 → 2017
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Front Office Manager tại Bong Sen Saigon Hotel
3/2010 → 7/2019 (9 năm 4 tháng)
Hồ Chí Minh
- Welcoming, taking care all of guests; handling guest's complaints and other problems. - Had experience in solving problem with customers, tried the best to give the best service for customers. - Have experience in arranged work in shift, in group, under the high pressure, make sure all shifts were appropriately covered. - Issued Policy & Procedure in hotel for FO Team, then Training and coaching for all staff and newcomers as well asTeammembersto ensure Teammeetthe hotel's SOPs, exceed guest's expectations. Supporting and motivating Casual labor to be promoted to Permanent staff. - Co-operated with another department in hotel to make the best service for customer, keep business running smoothly. - Strived to create ideas and expand products and services to meet and exceed customer expectations - Supported Sales - Marketing Department in developing programs, events and promotions that contribute to attracting customers' recognition and support.
Business Development Manager tại Ecoworld Inc
7/2019 → 2/2020 (7 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
• Develop a growth strategy focused both on financial gain and customer satisfaction • Conduct research to identify new markets and customer needs • Arrange business meetings with prospective clients • Promote the company’s products/services addressing or predicting clients’ objectives • Prepare sale ensuring adherence to law-established rules and guidelines • Keep records of sales, revenue, invoices etc. • Provide trustworthy feedback and after-sales support • Build long-term relationships with new and existing customers • Develop entry level staff into valuable salespeople


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