Operations Supervisor tại EMIS VIETNAM

9/2012 → 12/2016 (4 năm 2 tháng)

Hồ Chí Minh, Việt Nam

- Operation Assistant/Supervisor for EMIS customers (Exhibition Organizers) - Take main and direct responsibilities of processes of supervising, reporting service, customer's experiences - Control space and operation standards of the center - Coordinate with Operations Manager in processes of recruiting, training and evaluating employees

Business Development Specialist tại CHRISTINAS VIETNAM

8/2017 → 3/2019 (1 năm 6 tháng)

Hồ Chí Minh, Việt Nam

- Report to Head of Business Development - In charge of Expansion Team for expanding company's properties in Southern and Central Vietnam Responsibilities: - Updating potential partners database - Prepare Financial Forecast for landlords in order to pitching and closing deals - Collaborate with Marketing, Booking & Sales, and others team to develop and implement new sales strategy - Manage and support 8-10 members of the Expansion Team national wide - Plan and coordinate training programs for BD's members - To be responsible for supervise efforts necessary in order to have a smooth operation - Other related tasks as required Achievement: - Support Head of Business Development to build up a team from 2 to 12 members in 3 cities - Lead to closed 60 keys with an approximate value of $500,000 annual gross revenue - Knowledge about the short-term market and OTA channels

Senior Leasing Consultant tại Toong Co-working space

4/2019 → 9/2019 (5 tháng)

Hồ Chí Minh, Việt Nam

- Report to Regional General Manger - In charge of Office Leasing at Toong in Southern Vietnam Responsibilities: - Reach out to potential tenants - Pitching and closing deals - Maximize the occupancy and average monthly rate of the locations - Develop and maintain the relationship with tenants - Resolve tenants complaints regarding sales and services - Other related tasks as required Achievement: - Ensured the occupancy rates for every locations is above 85% per month - Closed and extended contracts with an approximate value of $40,000 gross revenue per month

Operations Manager tại MEANDER SAIGON

10/2019 → Hiện tại

Hồ Chí Minh, Việt Nam

Report to Founder/CEO Responsibilities (Set-up stage): - Working with CEO to open the new branch in Saigon - Fully responsible for all aspects of the hostel for Opening - Support and work with all Departments (Outsourcing) in all aspects of running the project - Monitor design and construction vendors, as well as licensing process - Manage hostel opening timeline, report vendor's progress to Taiwan headquarter - Set up OTA and Operating systems - Conduct hiring and interviews - Source new vendors required as part of the start-up process Responsibilities (Official Operations): - Fully responsible for all aspects of all departments of running the hotel. - Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. - Conduct regular operations team meetings to discuss routine operational matters, sales targets, feedback and action taken for service recovery, and also any staff issues. - Ensure SOP implementation and check the same during routine operational checks. Consultant /guidance to be taken wherever required. - Dealing with suppliers/ vendors for quality products and providing performance assessment of vendors every quarter to HQ. - Monitor the coordination between all team members for smooth & efficient operations. - Monitor and maintain operation & overhead cost in order to maintain maximum revenue. - Liaising with local media to promote hostel.

Hanh, Nguyen (Ms.) - Regional General Manager

Toong Co-working Space

nguyenduchanh2289@gmail.com - 0988 302 483

Truyen, Nguyen (Mr.) - Head of Business Development

Christinas Vietnam Ltd.

truyen.nguyen@me.com - 0907 181 759