Senior Banquet Sales Executive tại Duxton Saigon Hotel

11/2011 → 11/2012 (1 năm )

Ho Chi Minh City, Vietnam

Banquet Sales Executive tại Caravelle Saigon

11/2012 → 10/2014 (1 năm 10 tháng)

Ho Chi Minh City, Vietnam

Assistant Sales and Service Manager tại Le Méridien Saigon

1/2015 → 2/2016 (1 năm 1 tháng)

Ho Chi Minh City, Vietnam

Tasks: • To handle and follow up all MICE and Local Catering inquiries as one-stop shop (pro and re-active stages) • To assist ADOE for market intelligences, templates and SOPs during the pre-opening stage • Attend to all required commercial meeting, especially GRC to review all prospects and discuss upcoming strategic campaigns Achievements: • To successful support Former Prime Minister of England– David Cameron visit in Sep 2015 with the appreciate letter from Starwood • To conduct site inspection for IPSOS via phone and confirm their group with Le Meridien in the first opening-month

Sales Manager tại Park Hyatt Saigon

2/2016 → 3/2019 (3 năm )

Ho Chi Minh City, Vietnam

Tasks: • To follow up all Hyatt standard for answering phone inquiries, handling email inquiries, preparing proposals and contracts, conducting hotel tours, properly handling confirmed groups over to the Event Planning team. • To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies and Procedures. • To support Associate Director of Sales (MICE) to provide ongoing coaching, mentoring and learning & development opportunities for junior members of the MICE Sales team • To assist with the preparation and regular update of the department budget (GRC) • To conduct all required sales trip and Travel Mart to the key feeder-market such as Singapore, Bangkok, Kuala Lumpur and Ha Noi Achievements: • To successfully handled POTUS Group in May 2016 (President Of the United States) with the appreciation recognition from The White House • Achieved 15% above MICE budget in 2016 to well-develop the main feeder markets such as Singapore, US, UK, Local travel agents and DMCs

Assistant Director of Sales tại Holiday Inn and Suites SaiGon Airport

3/2019 → Hiện tại

Ho Chi Minh City, Vietnam

Tasks: • Responsible in providing leadership in all selling activities within the hotel, working closely with the Rooms, F&B and other revenue-generating departments to maximize sales through the activities of the Sales Department and other employees, and management and solicitation of a designated market • To assist DOSM as the second person to overlook all segments such as Leisure and Corporate in Sales department but mainly focus on MICE and Catering • To conduct all sales trips and attend Tradeshows such as ITB Singapore, IHG MICE Tradeshow, for both international and domestic markets • To complete all pre-opening setup templates and SOPs for each Sales segments • To maintain and keep in touch closely with KADs and KAMs for new strategic market trends Achievements: • To grow MICE conversation ration to 30% compared to 10% Budget in 2019 which is equivalent with Actualized 1,403 room nights following by USD207,018 in Total Revenue • Converted the first MICE group during the first opening-week in Sep – IPSOS Singapore in Sep (217 room nights) • Converted the largest MICE Group - SIMCC Singapore in Nov (840 room nights) during the pre-opening stage • Converted the first layover group from Japan Airline in Nov (59 room nights) • Achieved Local Catering conversion ratio to 25% compared to 25% Budget in 2019 which is equivalent with Actualized 9,932 covers or USD394,344 in Total Revenue

Morgan Layberry - General Manager

Holiday Inn and Suites SaiGon Airport

morgan.layberry@ihg.com

Rose Hà - Director of Sales & Marketing

Anantara Mui Ne Resort & Spa

rha@minor.com - +84 902 307 286

Lương Thị Mỹ Thanh - Director of Sales & Marketing

Holiday Inn & Suites Saigon Airport

luongthimy.thanh@ihg.com - +84 909 755 150