Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
Bà Rịa - Vũng Tàu
Tiếng Anh (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
HOA SEN University
Hospitality Management - Cao đẳng
2010 → 2013
- Assignment ofTourism and Hospitality Project Management:BBQ seafood buffet project September 2012-December 2012 Team associate • Contributed the idea towards the project • Designed the flyers for the project • Was in charge of information desk • Took part in serving food to customers • Wrote the project report. - Internship: De Nhat hotel, Tan Binh district, HCMC July 2012-August 2012 F&B trainee • Prepared and arranged the table before serving. • Took the orders and presented food to customers • Cleaned after serving. - Assignment of English International Communication: Interviewing foreigners in HCMC (3 times) January 2011-September 2012 Team associate • Looked for foreigners or tourists in HCMC and communicated with them • Wrote the report of the interviews.
Kĩ năng
| Giải quyết phàn nàn |
Kinh nghiệm làm việc
Customer Service tại Truong Hai Auto Corporation Binh Tan District HCM
7/2018 → Hiện tại
Hồ Chí Minh, Việt Nam
• Do survey and answer question about service or product by phone. • Analysis, report and follow complaints from customers. • Give idea to deal with complaints and improve service. • Support Marketing and Service Department as required.
Floor Executive tại Bách Thịnh Co., Ltd. Tan Binh District HCM (Parkson Viet Nam)
12/2016 → 4/2018 (1 năm 4 tháng)
Hồ Chí Minh, Việt Nam
• Department are ready for business • Provide good customer services to encourage “plus selling". • Get information and introduce to customers about new arrivals, promotions, policies regarding to store. • Handle complains from customers, staffs and promoters, difficult and complicated situations. • Be responsible for opening and closing store’s doors, elevators, escalators. • Organize, execute, review repeat purchase orders, sales activities. • Review inventory and sales records to advise management and merchandising department. • Report periodically. • Implement and monitor store policies practices, standards, guidelines, procedures. • Plan and prepare duty rooster and keep record of employee’s work schedules. • Preside over all department meetings of staffs and promoters. • Train, motivate and supervise subordinates engaged in sales, inventory- taking, performing services to customers. • Appraise staff’s performance and handle staff’s grievances and complains from internal and external customers. • Support other department as required. • Other tasks or responsibilities as assigned by Store manager, SSM, ASM.
Sales Admin tại Thai Duong Shoes Co.Ltd, Hoc Mon district HCM
1/2015 → 9/2015 (8 tháng)
Hồ Chí Minh, Việt Nam
• Sales products by telephone and other application • Taking orders. • Doing quotation. • Checking products before delivery. • Cashier. • Providing after-sales support. • Reporting daily sales results to the sales team. • Arranging Customers information. • Other office works.
Service Attendant, Food & Beverage Secretary tại Salinda Resort,Phu Quoc Island
7/2014 → 10/2014 (3 tháng)
Phu Quoc Island, Kien Giang Province
Service Attendant (Probation period: 2 months) • Training English and service attendant skill • Setting up restaurant and other area for pre-opening Food & Beverage Secretary (1 months) • Organise and file all kitchen documents • Assist chef in briefings, communications, interviews • Assist with recruiting and handling HR forms • Translation and formatting or menus and all kitchen FB related documents • Oversee all systems, data and deadlines required by FB : ordering, timesheets, HR, appraisals, menus, reports as assigned by Chef.



Zalo