Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Linh Phan
87 Lượt xem hồ sơ
Nữ, 14/08/1994, 31 tuổi
149 Street 265, Hiep Phu Ward, District 9, Ho Chi Minh City
Cập nhật: 01/06/2020
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi), Khác (nêu rõ tại giới thiệu bản thân) (Trung bình), Tiếng Pháp (Trung bình)
Trên 5.000
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hoa Sen University
Bachelor’s Degree in Hospitality Management - Đại học
2012 → 2017
The Future Chef Contest 2015 Ho Chi Minh City, Vietnam [Academic Hospitality Competition | Student Project of Language and Cultural Study Faculty| Hoa Sen University] Head of Media Department January 2015 – May 2015 • Building the marketing plan for the contest • Finding and contacting with media sponsors • Drafting media sponsor contracts • Recruiting collaborators • Inspecting and monitoring of media activities Tourism Psychology Project Phan Thiet, Vietnam Group leader February 2016 – July 2016 • Surveying and evaluating effectiveness of sale and marketing programs which were implementing at the high-end resorts in Phan Thiet from the perspective of guests Yield Management in The Spa Report Ho Chi Minh City, Vietnam Individual Graduation Report September 2016 – February 2017 • Analysis and evaluation of spa revenue management during the two years of operation and propose strategies to increase revenue
NHL – Stenden University
HBO - MA/MSc in International Hospitality and Service Management - Thạc sĩ
2017 → 2018
Market Research and Revenue Forecasting Leeuwarden, Netherlands [Business plan of private entrepreneurs] Co-operator June 2018 – July 2018 • Building market research to test feasibility for new business idea in Leeuwarden • Conducting market survey • Analyzing the survey results • Conducting and forecasting future revenue for the new business idea • Conducting reports to call for investment from the bank Customer-value-based Pricing under Leeuwarden, Netherlands Customers’ Point of View Research Study September 2017 – August 2018 • Surveying and analysis the impact of Customer-value-based pricing strategies on customer loyalty
Kĩ năng
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tin học văn phòng | |
| Quản lý | |
| Quản lí thời gian | |
| upselling | |
| Lắng nghe và xử lý tình huống | |
| Tổ chức công việc | |
| Giải quyết phàn nàn | |
| Analysis skill | |
| Sáng tạo | |
| Logical thinking and creative |
Kinh nghiệm làm việc
Room Attendant tại Park Hyatt Saigon
8/2013 → 11/2013 (3 tháng)
Ho Chi Minh City, Vietnam
• Making bed and changing linens • Cleaning guest bathroom/bed room/floor corridor • Replenishing guestroom and bath supplies • Ensuring security of guest rooms and privacy of guests
Receptionist tại Ha Long Hotel
3/2016 → 5/2016 (2 tháng)
Ho Chi Minh City, Vietnam
• Serving visitors by greeting, welcoming, directing and announcing them appropriately • Managing room bookings (also known as reservations) • Preparing bills and taking payments • Dealing with special requests from guests (like booking theatre tickets or storing valuable items), complaints or problems • Maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Spa Receptionist – Assistant Manager tại The Reverie Saigon Hotel
9/2016 → 2/2017 (5 tháng)
Ho Chi Minh City, Vietnam
• Serving guest by greeting, welcoming • Managing spa bookings (also known as reservations) • Consulting and choosing appropriate treatment for guests • Preparing bills and taking payments • Other Assistance spa manager’s tasks: checking inventory, making daily and monthly report, making therapist’s commission report
Duty Receptionist tại Cityden Up Amsterdam South Hotel Apartment
1/2019 → 10/2019 (8 tháng)
Amstelveen, Netherlands
• Responsible for being the first point of contact for guest checking into 180 hotel apartments. • Providing excellent service while checking guests into hotel, ensuring that all service standards are met • Coordinate guest needs, room drops and amenities • Prioritized tasks while answering calls, handling mail, tidying surrounding reception space and restaurant next by • Administrative responsibilities included answering booking requests, contacting travel agencies, stock controlling, invoices • Supervising overall hotel situation when managerial absence
Mong muốn về công việc
Giải thưởng
Thông tin tham khảo
Beau Karman - Hotel Manager
Cityden B.V.
beau@cityden.com - +31 6 38 05 25 07
Kittima Budeesuwan - Spa Trainer WMC Group
WMC Group
kittima@wmcgroup.com - +84 122 363 0188
Google
Facebook
Zalo
