Server tại Intercontinental Asiana Saigon Hotel

11/2017 → 8/2018 (9 tháng)

Ho Chi Minh City, Vietnam

- Setting up buffet station and ensuring station buffet is fully equipped. - Waiter: Serving foods and drinks for guests and meeting the demands. - Barista: Making some kinds of drinks with coffee machine and another.

Main Server tại Le Meridien Saigon Hotel

8/2018 → 8/2019 (1 năm )

Ho Chi Minh City, Vietnam

- Preparing for the overall restaurant before operating hours. - Serving guests to meet their demands, solving some problems in my area of responsibility. - Using coffee machine to make some kinds of drinks and make some classic cocktails. Note: Used to be a member of Housekeeping department as room attendant, public area attendant and coordinator within 3 months from Jun to Sep 2017.

Captain - Team leader tại Pullman Saigon Centre

8/2019 → 5/2020 (8 tháng)

Ho Chi Minh City, Vietnam

- Ensuring that the restaurant is smooth in my in charged shift as asign reasonable staff, supporting team when crowded in a needed area, pushing the kitchen and stewarding to complete their responsibility. - Supporting leader team to complete any request from FBD and executive committee. - Listening, sharing with team about anything and supporting them if they need. - Training for new members, trainees about necessary information and standards when they become a part of our team. - Serving guests when they come to the restaurant, communicating with them, make them feel satisfied and happy. - Solving the problems from guests, for instance complaints from guests.

VTCB - VTOS

12/2018

Certificate of VTCB for completing training courses on F&B Setvice

Phan Ngoc Song Toan - Supervisor

Pullman Saigon Centre

stoan92@yahoo.com.vn - 0933616563