Hotel Manager tại Seda Hotels

12/2012 → 10/2014 (1 năm 10 tháng)

Cagayan de Oro

Reporting to Group General Manager, based in Manila HQ. Successfully transitioned the property from the Pre-Opening phase to a Fully Operational Hotel. Leading an overall Team of more than 100 Members. In charge of the entire Hotel Operations and strategic decisions in all Sales & Marketing activities. Immediately positioned the hotel as the leading hotel in the city and benchmark for the competitors round town. Key Achievements (2013-2014): • Increased Occupancy Rate of 20% vs previous year; RevPAR Increase of 52% vs previous year; • Winner of Tripadvisor “Certificate of Excellence” and maintained Nr.1 Ranking with an overall score of 90% of Market Matrix among all the hotels in the city; • Increased score of Overall Stay Experience from Guest Online Survey of 2% vs previous year (85% vs. 83%); • Constantly increased the number of covers for Hotel Outlet, exceeding Budget of 7% with proper analysis of Menu Engineering, redesigning the A la Carte Menu and application of innovative ideas to capture additional market share; • Being the first hotel among the group, to have successfully initiated Outside Catering, due to a higher market demand compared to the hotel function areas; • Achieved a 2013 Year End Performance Matrix Score for the Property of 93% among 7 Areas (Financial, Growth, Margin Improvement, Environmental Sustainability, Organization Development, Talent Development, Community Engagement); • In 2013 managed to achieve the highest GOP Margin of 60% on the 7th Month of Operations; • 2013 Highest Overall Stay Experience Score (from Guest Online Surveys) among the 3 Seda Hotel Properties with a Year End Score of 83%; • Comp. Set ranking Nr.2 in the First Year of Operations in a highly competitive market for ARI and maintained an ADR 32% higher than the average Market Share;

General Manager tại Asia World Hospitality

10/2014 → 4/2015 (6 tháng)

Manila

Responsible for the Business Development and Strategic Management of a newly founded Hospitality Consulting Firm. In charge of the company growth and financial sustainability; constantly grew and developed new lines of business and set up the foundations to reach the goal of acquiring management contracts to operate independent Hotels. Strengthened the presence in the domestic market and further explored opportunities to establish brand awareness in overseas markets, with strategic alliances and global partnerships.

General Manager tại Belmont Hotel Manila

4/2015 → 2/2020 (4 năm 10 tháng)

Manila

Pre-Opening General Manager tasked by Owning Company to create and establish the blueprint for a completely new “Brand” of Hotels: Belmont Hotels & Resorts. First person to get on board and given only 6 months to set up the entire organization and complete all pre-opening tasks, activities and requirements, for the flagship property Belmont Hotel Manila. Key Achievements (2015-2019 Year End): • Target date of Hotel Soft Opening (08th October 2015) duly respected and executed with no delay; • Achieved 57% GOP Margin already on 2nd Month of Operations; • Achieved 2016 Year End GOP Margin of 50% and Net Operating Income of 43%. Highest GOP Margin reached, 58% for several months within the year; • Year on Year Gross Operating Revenue Increase of 10%; • Year on Year RevPAR Growth of 13%; • Year on Year GOPPAR Growth by 18%; • Year on Year Gross Operating Profit Value Increase by 16%; • 2018-19 YE, Nr.1 Ranking in Competitive Set for RGI (1.10) and MPI (1.13) and Nr.2 for ARI (1.05) vs Market Share; • 2019 YE, 87% Guest Satisfaction Index, increasing 5-point percentage from 2016; • 2019 – World Luxury Hotel Awards Winner for “Luxury Airport Hotel” and Philippines “Best General Manager” Award.

Area General Manager tại Belmont Hotel Manila & Savoy Hotel Manila

4/2015 → 2/2020 (4 năm 10 tháng)

Manila

Promoted to the position of Area General Manager and tasked to lead the Pre-Opening Set Up of the 2nd and largest property of the Group, in Manila: The Savoy Hotel Manila (684 rooms, multi Outlet Upscale Hotel) Responsible for the overall Strategic Direction and Cluster Operations of 2 multi-branded properties with a total of 1,154 rooms and suites combined; in charge of the growth and development of 600 team members. Key Achievements (2018-19 Year End): • Target date of Hotel Soft Opening (28th June 2018) duly respected and executed with no delay; • 2018 - Winner of Tripzilla Excellence Award: Best New Hotel (in the Philippines); • 2018 - Delivered positive Gross Operating Profit and Net Operating Income within 4th month of Operations, while Budget was set at a Loss for both indicators; • 2018 - Year End with a saving of P51M from Gross Operating Loss through sound Management practices and Financial acumen: Budget for GOP, set at P49M Loss; Actual Results closed with a positive P9M Profit; • 2019 – Gross Operating Revenue Increase by 175% vs previous year. Gross Profit Margin Increase by 32-point percentage vs previous year and P147M peso value. ADR growth by 20% vs previous year.

Best Hotel General Manager, The Philippines, 2019 by CMO Asia

4/2019

Awarded by CMO Asia, as one of the Best General Manager, in the Philippines in 2019. One of only ten awardees, among accomplished Hoteliers