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Chuyên trang đào tạo 
Việc làm thêm
La An Duyên
106 Lượt xem hồ sơ
Nữ, 08/07/1994, 31 tuổi
4.4 Lô B, chung cư Lavita Garden, Quận Thủ Đức, TPHCM
Cập nhật: 22/07/2020
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Giám sát
20 - 30 triệu
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Sư Phạm TPHCM
Tiếng Anh Thương Mại - Đại học
2012 → 2016
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Lắng nghe và xử lý tình huống | |
| Giao tiếp | |
| Giải quyết phàn nàn | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Artist Relations tại Vietnam Communication Corporation (VCCorp)
10/2012 → 2/2014 (1 năm 4 tháng)
Hồ Chí Minh
Writing PR articles, promoting events, contacting the celebrities, arranging their schedule to fix with company’s schedule and negotiating when there was problem.
Member Service Officer tại California Management Group
11/2014 → 3/2016 (1 năm 3 tháng)
Hồ Chí Minh
Customer Service - Greet, welcome, interact and check-in members and guests professionally at all times. - Ensuring prompt and professional phone answering service. - Render high level of customer satisfaction by ensuring their needs and requests are attended to in a timely manner; referring to FDS/MRO/Manager if necessary. - Assist to ensure procedures and systems are practiced within the scope/requirement of the Company. POS transactions - Ensure proper handling of all sale transactions with issuance of official receipts. - Ensure all documents are checked and verified before POS. - Assist with collection of outstanding balance. - Assist/promote shoe locker occupancy. Facilities Management - Assist to achieve 5 star facility standards through auditing, feedback and reporting. - Ensure safety of staff and members are in order at all times – train and prepare for incidents, injuries. - Ensure opening/closing of facilities is in according to Company policies. - Conduct stock take of supplies and products, report accordingly. Personal and Team Development - Ensure consistent self-development by actively participating in meetings with own team for updates and functional training. - Contribute ideas to personal and team development program at all times. - Ensure active involvement in Daily Staff Line-up Program.
Former Guest Service Host tại Soneva Kiri Resort
8/2016 → 3/2017 (6 tháng)
Thailand
· Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose. · Maintained and updated jewelry records, organized inventory reports of the store · Ensured proper presentation, organization, storing and replenishment of stock · Designated associate in charge of maintaining the Jewelry counter, costume jewelry, accessories, and clothes department.
Front Office Manager tại Westcoast International Dental Clinic
5/2017 → Hiện tại
Hồ Chí Minh
- Fluency in English, written communications Manage front desk. - Identify situations that commonly occur and develop a policy for managing appointments for these situation Deal with customer complaints. - Find solutions to difficult problems (internal) - Present treatment plan to patient (email, face to face,...) - Assist in the resolution of problems with third party payers. Submit treatment plans for predetermination of benefit. - Be knowledgeable of insurance coding and be able to organize supporting documents for clients such as claim forms, X-rays. AR insurance report and collect outstanding from patients and insurance. - Take resposibility for high level of time management and delegation. - New ideas and innovation. - Run effective meetings. - Training and evaluating Junior receptionist. Does performance appraisals and prevent any mistakes. - Any tasks required by GM and GD.
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