Store Manager tại AUTOGRILL VFS F&B COMPANY LIMITED

4/2019 → / (6 năm 2 tháng)

TPHCM

- Offer the best service to our guests’ needs and follow company mission and vision. - Analyse flight's schedule to ensure all the preperations of staff and goods during rush hours. - Ready to support at all times as well at all station. - Control and maintain COS & COL. - Analyse P&L and minimize the Cost Variance. - Keep communication with guests, staff and another department as well. - Control waste items and breakage control. - Maintain all equipments and machines are in good condition and safe at all time. - Follow up staff work habits and on-the-job training - Ensures that all company, local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. - Forecasting goods and stock control. - Analyse food and beverage statistics through point of sale system - Control the hygiene in all working areas, equipments and materials. - Maintain a professional working environment. - Make relevant reports to the Operation Managers

Assistant Store Manager tại AUTOGRILL VFS F&B COMPANY LIMITED

10/2017 → 4/2019 (1 năm 6 tháng)

TPHCM

- On behalf of Store Manager to handle all problems raising during operation. - Providing guidelines, knowledge both in theory and pratical to new comers base on company SOPs. -Constantly provide feedbacks, seeking for change of improvements and corrections of new employees' behavior and skills. - Attends all company's meetings to update new promotion and new business strategy. - Frequently conduct meetings for crew member to transmit inspirations as well to review store's perfomance. From that, all the team can find out new solution, new plan, new training for the next target. - Ensure products quality at all times and maintain the cleanliness. - Assists in hiring and developing of restaurant personnel. - Develop and maintains an acceptable level of sales. - Report and control retaurant inventory through company's inventory system. - Maintains sufficient stock by ordering, receiving and accouting for all supplies. - Ensure adequate staffing by scheduling and using manpower control system. - Submit daily, weekly, monthly and special reports to SM/OM as requested. - Carry out any other reasonable duties and responsibilities as assigned by Store Manager.

Store Supervisor tại AUTOGRILL VFS F&B COMPANY LIMITED

9/2016 → 10/2017 (1 năm )

TPHCM

- Assign crew member and team leader to run the shift effectively and efficiently. - Perform store check according to company standard procedure of operation. - Supervising, arranging and assigning associate within work station efficiency and effectively in order to achieve the best service quality to customer. - Supervising work place frequently to ensure operation standards are in placed. - Briefing out flight schedules, promotions and other related information, which is going to be effected to service quality in order to have good preparation before opening shift. - Carefully check on quantity and quality of goods when receiving to prevent maximum cost variance. - Handling guests complains adhere to company standards - Assigining task to staff in-charged to ensure that all operations are mood durng peak hours. - Check on goods expiry date upon receiving as well operating. - Control goods quantity on request form with actual goods delivery. Report immediately to ASM/SM once discover variance. - Check on goods quality adhere to basic food safety standard. - Perform staff's task when neded. - Attend to all meetings or training programs. Handling shift hand-over effectively, claryfy, Perform other task when being assigned.

Team Leader tại AUTOGRILL VFS F&B COMPANY LIMITED

9/2015 → 9/2016 (1 năm )

TPHCM

- Assign crew member to run the shift effectively and efficiently. - Carefully check on quantity and quality of goods when receiving - Training all new member all about the station and the basic knowledge. - Observing staff at all times to keep everything good. - Assign cleaning duties to staff in order to keep the store always clean. - Handling all the paper works as requested by Manager.

Crew Member tại AUTOGRILL VFS F&B COMPANY LIMITED

9/2014 → 9/2015 (1 năm )

TPHCM

- Serve the best service to guests. - Work well all assignments from manager. - Keep everything good in my responsibility. - Contribute to make store develop to Training Store in Area.

Training team

11/2019

Be a part as a trainer to train Philippine teams to know how to run and operate a store.

Staff of the year

12/2016

Ge the tittle staff of the year as Store Supervisor after all things i try my best.

Staff of the month

1/2015

Contribute to make store develop to Training Store in Area.