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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
Trên 5.000
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học tổng hợp quốc gia Tula, Nga
Tài Chính - Thạc sĩ
2004 → 2010
Kĩ năng
| Tin học văn phòng | |
| Quản lý | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Sales manager and tour operator tại GOLDEN TORTOISE TRADING AND TRAVEL COMPANY
10/2010 → 7/2011 (9 tháng)
Ha Noi
- Organizing and build up the trip as the guest’s request, - Getting the contract with all suppliers (restaurants, hotels, cars, buses, guides, trains, Visa service and ticketing...)
E-commerce Manage tại TONKIN CRUISES COMPANY - RUNNING GROUP OF 04 HALONG BAY CRUISES.
9/2011 → 3/2016 (4 năm 5 tháng)
Ha Noi
- Set up, handle all OTA's extra-net for selling rooms and packages. - Working closely with key market manager to keep up to date hotel's performance, with promotions or marketing activities - Website handling well and push up to increase value and grow benefit. - Make market survey with compiling, analyzing and evaluating market demand, competitors, and consumption behavior of customers according to geographical factors, habits, and seasons… to find out the way to appropriate adjustments of product and pricing strategy to maximize revenue
Senior E-commerce Manager and customer services tại May De Ville Hotel Group
4/2016 → 7/2018 (2 năm 2 tháng)
Hà Nội
- Set up, handle all OTA's extra-net for selling rooms and packages. - Determines annual plans, projecting expected sales volume and profit for existing and new products. - Working closely with key market manager to keep up to date the hotel's performance, promotions, marketing activities. - Website handling and push up to increase value and grow benefit. - Make a market survey with compiling, analyzing, and evaluating market demand, competitors, and consumption behavior of customers according to geographical factors, habits, and seasons… to find out the way to appropriate adjustments of product and pricing strategy to maximize revenue. - Sell and organize private tours and group tours for online guests and walking guests. - Handle all customer’s situations and comments, taking care of all the service for the guests.
Senior Business Specialist: tại TNH HOTELS & RESORTS MANAGEMENT - MANAGING ANA MANDARA HUE BEACH RESORT AND SPA
8/2018 → 10/2019 (1 năm 1 tháng)
Ha Noi
Acting as ADOS of Ana Mandara Hue Beach resort and Spa. - Determines annual plans, establishes sales objectives by forecasting and developing annual sales quotas, projecting expected sales volume and profit for existing and new products. - Implements sales programs by developing field sales action plans. - Maintains sales volume, product, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. - Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. - Completes sales operational requirements by scheduling and assigning employees; following up on work results. - Maintains sales staff by recruiting, selecting, orienting, and training employees. - Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Market Manager tại HOTELBEDS.COM - HOTELS BEDBANK AND DISTRIBUTION
11/2019 → 8/2020 (9 tháng)
Hồ Chí Minh
- Negotiate new contract and re-negotiate exiting agreements at the best commercial terms possible. - Secure the right product at the best rate and conditions through account management optimization - Negotiate and secure special deals and offers aligning with regular marketing activities. - Align with KPIs set in order to grow the business to agreed levels in the assigned markets. - Provide regular performance reporting analysis to partners to achieve optimum performance and long term trusting relationships. - Manage accounts effectively, ensure suppliers are fully briefed on all contract details, processes and services, distributions opportunities. - Maintain and expand account's portfolio, evaluate market trend and competitor activities, provide analysis and recommendations to management in order to increase bookings volume to revenue.



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