Marketing Manager tại Ha Tien Vegas - Casino Hotel Restaurant

8/2018 → Hiện tại

Ho CHi Minh City

• Formulate and develop long-term Marketing Strategy & whole Marketing Budget, especially positioning & expanding our brands in Vietnam & Cambodia markets by both online-offline methods and carry out essential revision & recommendation for Board of Director to ensure the core vision. • Plan and co-ordinate with related department to execute offline marketing promotions (Daily, Weekly, Monthly, Quarterly and Annual), outdoor and indoor entertainment events & decoration plans for every special holidays in order to create great conversion and loyalty to players. Improve company images by building close relationship with local government via sponsoring sports and culture events and donate to charity to the community • Plan, execute and optimize digital marketing campaigns to promote and drive traffic for casino, hotel and restaurant via online platforms (Website, Facebook, YouTube, Zalo, What’sapp) of each Business Unit and digital agencies (GND, Programmatic Ads, SMS, Email Ads) to drive traffic to property and convert to real players. • Optimize website functions and develop hotel representation on OTA platforms • Create and implement all player development projects (Loyalty and Member Program, Rewards Program for Electronic Players) and group sales to convert new players: traders, travel agency, shuttle bus and ferry companies. • Formulate and Execute Sale Strategy for Hotel and Restaurant: wedding venue, meeting & conference service and hotel booking. • Players Care Service: build standards and improve the process of customer caring together with Gaming, Electronic Gaming, FnB, House Keeping, Front Office and CCTV; especially for VIP players • Improve promotion campaigns regularly by customer feedback surveys, competitors visiting and analyze real traffic data. • Manage and coach over 40 Marketing staffs. Develop team strengths and improve staff skills set as company standards. Plan recruitment plans to fulfill department’s responsibility. Achievements: Best Manager of Month: December 2018 and November 2019 Player Headcount scaled up 15% in 2019 Beer Garden Opening Ceremony inOctober 2018 attracted 1000 customers in 3 days Water Festival Outdoor Activities at Kampot- Cambodia in October 2019 attracted over 20.000 visitors

Digital Marketing and Ecommerce Business Development tại HOPP STORE

1/2017 → 9/2019 (2 năm 8 tháng)

Ho Chi Minh City - Vietnam

HOPP STORE is an retailing online platform for Bags and Backpacks. Website: Hopp.vn and Hopp.com.vn It has own brand name as HOPP - made in Vietnam, develops their own style for Vietnamese Bag Fashion. They are official distributors for other brands as Sonoz, Dutti (Vietnamese Brand) ; Mr.ace Homme and 8848 (Foreign Brand). HOPP STORE dreams are to be the biggest retailer of Bag in Vietnam and to bring the best qualified products for Vietnamese. As a Marketer and Business Developer for HOPP STORE, cum Assistant for founder of HOPP STORE, my responsibilities: Build, Develop own websites hopp.vn and hopp.com.vn and optimize website functions and SEO methods. • Manage more than 2000 products, control ventory and price daily for all store SKUs on ecommerce vendors websites like Lazada - Tiki - Shopee – Sendo - Vuivui. Work and co-ordinate with vendors KAM to plan and propose promotion programs, analyze data to pick best hero SKUs with reasonable price to boost on vendor sale campaigns. • Administer websites by uploading products information, banners and blogs. • Plan and create contents, pictures, videos and banners for Online Channels: Website, Facebook, Instagram. • Consult Store Owner on products assortments development and pricing • Handling and supporting import products process from Chinese supplier.

International Buyer tại Ozeol Vietnam

6/2017 → 8/2018 (1 năm 2 tháng)

Ho CHi Minh City - Vietnam

Prospecting Vietnam markets (mainly) and international Supplies (at trade fair) to source and buy all retail stocks to export to 300 stores in France (NOZ) and a wholesale channel, specialized Women Apparel, Accessories, Sport, Food, Leather Industry and Beauty Products • Build and Develop and manage supplier database (over 1000 suppliers) and product portfolio: find new suppliers through internet, trade fair, associations, etc. Continuously follow up and keep relationship with supplier to take advantage all opportunities in their production circle. • Deep knowledge on products quality standards, production cost, buying price & retail selling price, high applying negotiation skills to make the budget fit for QC, forwarding, insurance, tax, test fee…and optimize the profit. • Supervise, support and improve supplier’s production and preparation in exporting process. • Work with internals (admin, QC, Logistics, Norm and Standard,…Depts), and follow-up all processes ( offer-negotiation-order-QC-shipment) to ensure all procedures/products match the France requirements and shipment on time. • Regularly do market prospect and products trend survey to identified matched EU’s market demand and Vietnam supplier’s source and ability. Achievement: Jan-July 2018: Total 6 orders values 150.000 USD

Buyer - Key Account Manager - Fashion tại TIKI Cooperation

1/2016 → 6/2017 (1 năm 5 tháng)

Ho Chi Minh City , Vietnam

Prospect, qualify new Suppliers and their products in Fashion Industry to get them on board on TIKI websites and reach TIKI standards on product quality and supplier ability. • Manager over 100 key suppliers (Lata, Sakos, Juno, Ibasic, Ronal, VNL, Son Kim, Sunwear, TSG…) and more than 20.000 SKUs. Build and maintain good relationships with suppliers to understand their capability and their products. • Manage and counsel to suppliers on products assortments, stocks, price, promotion and marketing methods in order to optimize brand present to TIKI users and hit the sale target. • Pioneer KAM in Market Place Projects of TIKI in Jan 2017. First steps in building Fashion Category in Market Place platforms. Together with whole team to improve Seller Center by personal using and supplier feedback. • Market research and fashion trend updated regularly to understand market demand, then can offer good advice for suppliers, marketing team and support category manager on develop Sale Plan. • Work with internals team (Marketing, Warehouse, Finance, IT development, Customer Care) to improve selling online process and bring best products with good price and buying experience to TIKI users.

Buyer Assistant - Intern tại Lazada Vietnam

5/2015 → 9/2015 (4 tháng)

Ho Chi Minh, Vietnam

I am an assistant for the Vertical Head of BUYING toys and babies. My experience that I have got: Get deep knowledge in process of E-commerce Research and add the information of 500 online products per month. Support reviewing Buying Contracts and other documents for the Buyer. Support Buyer some tasks in Sale Campaign every week . Support Key Account Manager to raise sale of merchants on Lazada.vn Solve the complain of customers about the products. Control the bills of buying and other necessary documents

Scholarship "English Sharing Experience" For Excellent student

5/2013

This is an scholarship for students who get difficulties in finance but always have efforts to study well I was awarded as a good student for $250 in 2013 when I was a freshman. I think the reasons that I was awarded are my good result in study and my dream to be successful.

Nourish Talent Scholarship

4/2114

This is an scholarship for students who get difficulties in finance but always have efforts to study well and encouragement to be successful in future. The value of scholarship is equal to the tuition fee for a semester at university. By Hoang Phap Temple

Best Manager of Month

11/2019

Organize successfully Outdoor Activities and Sponsor at Water Festival and push company images to thousands local people and got award as Best manager of month

Best Manager of Month

12/2018

After finishing my probation, I got promoted from Promotion Manager to Marketing Manager and to be the Best Manager of Month at Ha Tien Vegas Casino and Resort

Hang Tran - Asia Trainer

Ozeol Vietnam

hangtran1729@gmail.com