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Việc làm thêm
KY Lam
39 Lượt xem hồ sơ
Nam, 27/06/1962, 63 tuổi
Singapore
Cập nhật: 19/08/2020
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Trên 20 năm
Tổng giám đốc/ Giám đốc
Thỏa thuận
HCMC
Tiếng Anh (Giỏi)
100 - 499
Quản lý, điều hành
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
National University of Ireland, Dublin
Marketing - Đại học
1998 → 2000
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
General Manager tại LAO PLAZA
3/2010 → 2/2014 (3 năm 11 tháng)
Laos PDR
Business Development; Business Development of sales opportunities; Meets established annual sales objectives; Monitor budgets, and review financial transactions; Establish KPIs for personnel performance and customer service; Ensuring smooth running and profitability of the hotel (state-owned hotel); Market, sell products and services to achieve both unit and revenue objectives; Worked with Corporate companies, travel agents and incentive groups; e) Operations; Housekeeping F&B Outlets Front Office Security Maintenance Banqueting Operations Revenue Management Operations Review; work with HODs to determine proper strategy regarding pricing, quality, price / value perceptions, customer satisfaction, team member training and development; To establish quality improvement programs, work closely with operation team, managers and to make sure the programs are well executed; Schedule use of facilities or catering services; Plan menus and food utilization; Investigate and resolve complaints regarding food quality, service, or accommodations; Monitor compliance with safety, health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities; f) Advertising & Promotions; Advertising / Promotion Plans; Sales Promotions for Rooms and F & B; g) Financial Management; Business & Revenue Forecast; Profit & Loss; Budgeting; Costing;
General Manager tại RITAN HOTEL DOWNTOWN BEIJING
3/2015 → 7/2020 (5 năm 4 tháng)
Beijing, China
a) Business Development; Business Development of sales opportunities; Meets established annual sales objectives; Monitor budgets, and review financial transactions; Establish KPIs for personnel performance and customer service; Ensuring smooth running and profitability of the hotel (state-owned hotel); Market, sell products and services to achieve both unit and revenue objectives; Worked with Corporate companies, travel agents and incentive groups; b) Operations; Housekeeping F&B Outlets Front Office Security Maintenance Banqueting Operations Operations Review; work with HODs to determine proper strategy regarding pricing, quality, price / value perceptions, customer satisfaction, team member training and development; To establish quality improvement programs, work closely with operation team, managers and to make sure the programs are well executed; Established Food Safety Standard Procedure ensure enforcement of hygiene and sanitation standard, work closely with operation team, ensuring the procedures are well executed; Oversee Banquet related functions and activities for the new property; Schedule use of facilities or catering services; Plan menus and food utilization; Investigate and resolve complaints regarding food quality, service, or accommodations; Monitor compliance with safety, health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities; c) Financial Management; Business & Revenue Forecast; Profit & Loss; Budgeting; Costing;
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