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Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Mindanao State University
Hotel and Restaurant Management - Đại học
2012 → 2016
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Assistant Restaurant Manager tại Silkpath Grand Resort and Spa
5/2019 → 2/2020 (9 tháng)
Sa Pa, Lào Cai
• Responsible for overseeing the overall operation of Food and Beverage Department. • Assist servers and bartenders whenever the crowds get busy. • Interviewed and provide training for new staff and refinement for existing staff. • Inventory monitoring and placing orders. • Manage beverage costing and revenue report. • Organized working schedule for employees and provide task assignment to each team member. • Manage banquet events and ensure guest’s satisfaction. • Ensure an immediate response to guest complaints and relay to all staff any positive/negative feedbacks to improve productivity. • Analyze operational problems such as wastage and find solutions to overcome and minimize the problem. • Provide appropriate disciplinary actions to staff who fail to follow and maintain the standards by issuing warning letter. • Maintain a friendly and harmonious working environment for the staff and other departments from front to the back of the house.
Outlet Manager tại Best Western Premier Sonasea Phu Quoc
2/2020 → 10/2020 (7 tháng)
Phú Quốc
• Monitoring and implementing the standard of services in the bar, restaurant and In-room dining. • Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team. • Priorities tasks effectively to ensure most important tasks are completed on time. • Prepares report at the end of the week including food sales. • Carries out any other reasonable duties and responsibilities as assigned by the AFB Manager. • Inspects and oversee the cleanliness and maintenance of all facilities, equipment, public areas, and service areas. • Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities. • Ensure an immediate response to guest complaints and relay to all staff any positive/negative feedbacks to improve productivity.



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