Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
12 - 20 triệu
Tiếng Anh (Giỏi)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Tài chính - Marketing
Ngôn Ngữ Anh - Đại học
2014 → 2018
ACTIVITIES UFM English Club (NOV 2014 - OCT 2017) Vice - president of UFM English Club - Organize monthly events and programs for students in the university about economic and English topic - Control the activities of the club. - Find and co-operate with sponsors to organize events and support students in learning English. - Divide mission for members in club
Kĩ năng
| Tin học văn phòng | |
| Sáng tạo | |
| upselling |
Kinh nghiệm làm việc
Hostess tại LY CLUB SAIGON & INDOCHINE SAIGON RESTAURANT
12/2016 → 6/2018 (1 năm 6 tháng)
Hồ Chí Minh
- Welcome guests and direct them. - Ensure guest are taken care in a timely manner - Receive phone booking, online booking. - Respone quickly guests' enquiries - Check with guests if they encountered any problem with the service. - Report to manager incidents and happening - Perform other duties assigned by the operation manager.
Receptionist tại Vidotour Indochina Travel
4/2016 → 9/2017 (1 năm 5 tháng)
Hồ Chí Minh
- Serve visitors by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward any incoming phone calls while providing basic information when needed - Receive and sort daily mail/deliveries/couriers - Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges) - Update appointment calendars and schedule meetings/appointments - Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc.
Sales & Marketing Executive tại VIANTOUR INDOCHINA TRAVEL
6/2018 → Hiện tại
Hồ Chí Minh
SALES Taking care of daily correspondence (giving advice, proposed itinerary and quotation) with overseas clients/ agents via emails. The intimate goal is to get as many bookings confirmed as possible. Details/ quality of the correspondence must be as specified below: * SERVICE / CORRESPONDENCE: - Elaborate & Suggestive - Accurate in pricing & information / advice - Prompt: 24 hours response - Trouble Handling: co-coordinating with other departments & supervisors * CLIENT / AGENT: creating personal relationship - Personal Email; letter / greetings during special occasions * PRICING - Preparing quotation - Negotiation with suppliers in getting competitive prices (adhoc / incentive groups) - Updating new products & pricing * REPORTS - Volume - Revenue - Clients Analysis & Classification MARKETING - Working on information for updating our enews/ website… - Coordinating for trade shows/ sales calls and other assisting in the booking process for these shows - Assisting the director of sales and marketing with website updates and improvements - Implementing direct mail strategies - Writing email to potential clients in setting up business - Developing and maintaining the potential databases
Reservation Executive tại VIANTOUR INDOCHINA TRAVEL
9/2017 → 6/2018 (9 tháng)
Hồ Chí Minh
Reservation Executive - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist attractions and places of interest. - Processing payments and sending confirmation details to customers. - Sorting out any issues that may arise with bookings or reservations. - Selling and promoting reservation services. - Answering any questions customers might have about the reservation process. - Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. - Providing support to customers who may need to amend or cancel a reservation.



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