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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Tiếng Anh (Khá)
100 - 499
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Duy Tan University
Business Administration - Đại học
2006 → 2010
Kĩ năng
| Management | |
| Public Speaking | |
| Training and Developing | |
| Teamwork | |
| Communicating |
Kinh nghiệm làm việc
Supervisor tại Intercontinental Da Nang Sun Peninsuela Resort
3/2013 → 12/2016 (3 năm 9 tháng)
Đà Nẵng
- Supports the Outlet Manager in executing operational guidelines. Communicates expectations to line level staff and enforces policies and procedures - Assist the Outlet Manager in conducting formal and on-the-job training sessions for Service associates to train them in the skills necessary for them to perform their function. - Represents the restaurant at scheduled Food and Beverage Meetings as well as daily briefings in the absence of the Outlet Manager. - Works closely with all the associates in the assigned outlet and other job related staff - Ensures that all furniture and other installations in the restaurant are up to the established standards and follows up on repairs and maintenance. To report any equipment or premises damage to the Outlet Manager - Known well Food and Beverage product and Starwood standard. - Develops a mechanism of communication with Management team through various shifts to ensure the successful operations of the Restaurants. - Communicates constantly with Food & Beverage and Culinary Management to resolve Guest concerns - Upholding hotel standards of excellence and hospitality - ….
Group Assistant Manager tại Cocobay Da Nang Entertainment and Tourism Complex, Viet Nam (Empire Group)- Park Regis Hotel- Stay Well Group
6/2017 → 6/2020 (3 năm )
Đà Nẵng
- Assist for Group Manager manage above 30 staffs, in charge 3 International restaurants at Cocobay (American, Mexican style, Western food…), beside of events and catering, Banqueting is controlled by us while Banquet Manager position was vacant in 1 year. - Manage employee's duties, such as who will be in certain area, observe if following proper procedure - Assist for Manager in all their tasks, responsible for the organization and the quality of services - Assist management with monthly inventory control and weekly stock ordering. - Assist Manager in all aspects of managing, operating and restaurant’s staffing - Resolved guest complaints promptly and professionally. - Optimize and develop the sales of eating areas. - Coordinate and supervise the different teams in the department and monitor stock management. - Participate in the elaboration of the hotel's sales and marketing plan. - Put together the outlet's budget. - Integrate, training and lead the restaurant team. - Initiate new projects and oversee the implementation and results. - Forecast revenue and business - Responsible for store sale increase - Determine staffing requirement, interview, hire and train new employees, or oversee those personnel processes - Communicating with guests to ensure their satisfaction and improve sequence of service for staffs



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