Operation Restaurant Manager tại Vinpearl Phu Quoc Resort

4/2016 → 5/2018 (2 năm )

Phú Quốc

- Pre-opening Restaurant setup - Restaurant layout setup, banquet setup. - Making Budget for department. - Weekly/ Monthly/ Year’s Action Plan. - Completed year end programs of the department ( Xmas and NewYear party). - Creating innovative food and berverage strategies to achieveguest satisfaction and revenues. - Working closely with supervisors and captains to run department get the target and developing more. - Making training plan to ensure all staff are properly trained tostandards able to carry out the operation of each department. - Cost control, inventory control, assets control. - Refrehing menu and service regularly. - Handled guest complains and reported to General Manager with all emergency situations. - Review work proceduces and operations of the department andmake adjustments to suit the actual work. - Collaborate with colleagues to find solutions to motivate employees. - Planning development for potential employees and resolvepersonal problems from staff. - Making good collaborate with other department for the operationof department. - Recruiment new staff plan and evaluate employee performance. - Main task is to ensuring and improving the performanceproductivity and efficiency - Updating the raw cost data of all products. Controland improve cost rate in cooperation with kitchen.

Bar Manager tại Premier Best Western Sonasea Phú Quốc

11/2018 → 4/2019 (5 tháng)

Kiên Giang

 Bar manager - Grand-Opening Gala dinner Scheadual - Created sales Promotions programs for restaurants and bars, - Banqueting Organization…. - Buiding beverage menu, food menu for Beach Bar and Pool Bar - Costing Beverage controlling - Restaurant layout and Equipments setup - Weekly training Plan for staff Bartender and Servers - Assetments inventory

Operation Manager tại Flamingo Hospitality Cát Bà Hải Phòng

5/2020 → Hiện tại

Hải Phòng

In charge a restaurant with capacity 250-seats, 1 Room service and 3 bars including 1 beach bar Operation organization, service quality control, staff skills training, Check customer satisfaction when using F&B products and services Created sales Promotions programs for restaurants and bars Banqueting Organization….

Quản lý Xuất Sắc Hoàn thành nhiệm vụ Năm 2020

12/2020

Flamingo Group

Đặng Thị Hải Yến - Phó tổng quản lý khách sạn phụ trách F&B

Flamingo Group

yendth@catbabeachresort.com - 0912824224