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Phạm Thanh Thuỷ

Phạm Thanh Thuỷ

Hồ sơ 5 sao vàng 258 Lượt xem hồ sơ

Nữ, 02/12/1994, 30 tuổi

Phường Phước Hải, Nha Trang, Khánh Hoà

Cập nhật: 05/01/2023

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Toàn Quốc
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
100 - 499

Giới thiệu bản thân

Knowledge and experiences absorbed from both my university time and previous jobs have built up my solid base and grown up myself within service industries over the time. Being a graduate majored in Aquatic Resource Management, I am confident having strong scientific analytical skills and logical mindset with excellent problem solving, time management, and multi tasking abilities at a high accuracy level. My non-stop learning process and always- positive attitude can be proved through the successes at difference positions I have experiences and it also exemplifies my quick and adaptive flexibility to any working environment as well. I consider myself a perfect matched candidate for such a job requiring high integrated management and communication strengths, not only for those merits mentioned above, but also for the fact that I am kind of an employee who do have spreading enthusiasm, always be self-motivated and willing to accept challenges, learning from that to keep improving myself.

Trình độ học vấn chuyên môn

United Countries Institute of Business Adminitration Research

QA/QC & HSE - Khác

2017 → 2017

Merism

Merchandising & Purchasing - Khác

2020 → 2020

International University - Vietnam National University Ho Chi Minh City

Aquatic Resource Management - Đại học

2012 → 2016

Kĩ năng

English
Chinese
Microsoft Offices
Presentation skill
Time Management
Data Analysis
Problem-Solving skill
Independent/Teamwork

Kinh nghiệm làm việc

Rider service associate tại Woowa Brothers Vietnam

10/2021 → 12/2022 (1 năm 2 tháng)

Nha Trang city

- Manage team to ensure team's performance - Manage Email/Chat channel (KPI, SLA, AHT,...) - Check, confirm and update news and information - Coordinate with other departments to update protocols - Interview, training & coaching agents - Adhoc tasks

Class management officer tại Apax Leaders

7/2021 → 9/2021 (2 tháng)

Nha Trang city

- Maintain relationship with Parents and students to follow their learning status - Support teachers in scheduling and manage classes - Prepare learning materials and documents for following classes - Follow and push renew courses for current students - Other ad-hoc tasks by manager

Duty Officer tại Camranh International Terminal Company (CRTC)

1/2020 → / (5 năm 5 tháng)

Camranh, Khanh Hoa

- Operate AMS, FIDS, PAS - Supervising and operating daily aviation and non-aviation activities in the terminal - Coordinating with related sections and departments, handling arising situations in the terminal - Ensuring all the facilities and equipments of the terminal operate stably

Customer Service Officer tại Camranh International Terminal Company (CRTC)

5/2018 → 1/2020 (1 năm 8 tháng)

Camranh, Khanh Hoa

- Receive passenger’s information (complain & request) and help them to solve their problems by support passengers for their check-in procedure at Departure and customs checking at Arrival to ensure the convenience of passengers and enhance Terminal’s service quality - Coordinate with others department to monitor terminal’s facilities and equipment, ensure the best experience for passengers - Language support for passengers to communicate with related departments when passengers get problems - Broadcast support for announcements about changes in flights information - Contribute to figure out ideas for events, decoration support and participate in terminal’s events

Customer Service Officer tại Absolute Pest Control

8/2017 → / (7 năm 10 tháng)

District 1, Ho Chi Minh city

- Contact to clients via phone and email to arrange visit schedules and client's request - Update & maintain database clients - Prepare and send proposals for clients per technician's inspection - Monthly and Quarterly trend report - Prepare site visit reports and analysis report for database and trend report writing

Mong muốn về công việc

I am seeking to become an excellent professional manager working in service industries where allowing myself to continue to perfect the already-had- knowledge and experience gained from the past. That would be a workplace of creative and challenging environment advantageous for me to enhance knowledge and acquire skills, to continuously grow up and master the current me.

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