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Từ 3 đến 5 năm
Trợ lý, thư ký
12 - 20 triệu
Tiếng Anh (Trung bình)
100 - 499
Ẩm thực
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Quốc Gia TP HCM - Khoa Kinh tế Luật
Kế toán - Kiểm toán - Đại học
2008 → 2013
Kĩ năng
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
Restaurant Supervisor tại Empire Group
4/2018 → 5/2019 (1 năm )
Đà Nẵng
• Ensure that meals are being served in a professonal and timely manner by circulating within the outlet and communicating with the kitchen and the order takers. Handle guest complaints. • Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. • Attend pre-meal meetings and 7conduct ongoing training of employees to ensure that employees continue to improve their performance. • Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies. • Regular training for staffs or internship. • Update Big event to assigned staffs support Banquet. • Update Activities and Promotion SOP to introduce to friends and guests.
Banquet Supervisor/ Food and Beverage Supervisor/Acting as Assistant Manager tại Empire Group
5/2019 → 12/2020 (1 năm 7 tháng)
Đà Nẵng
Food and Beverage Supervisor/Acting as Assistant Manager Empire Group • Training new staff orientation, customer service, SOP, cross training. • Training for cashier and bar about how to use system processing ERP,POS,Outlook.. • Oversee and training internship and casual. • Oversee operation of many facilities banquet and support members outlets. • Do report relate to data, analyze, P&L, cost. • Orther Human Resoure work such as timesheet, mealroster.. update immedately. • Monitor and report any maintenance problem and potential problem. • Allways predict backup plan, recruitment in anycase and plan reduce cost, waste during lower season.. • Regularly recheck staffs to maintain good service to guests Banquet Supervisor(reaching 1000 guests) Empire Group • Periodically inventory assets to promptly take measures to maintain, reduce damage and loss. Make suggestions to reduce unnecessary costs. • Update big event promotions outlet to introduce to friends and guests. • Check upcoming events to plan about staffs, inventory needs, backup plan whenever bad condition. • Regular training for staffs or internship. • Coordinator working with other departments to make the party run smoothly (event, sale, holder, engineer, public, kitchen..). Check about the needs off guest, handle copmplant if occure. • Orther tasks assigned by Banquet manager: Report, activities. Assist in regulation of distribution of necessary supplies. • Ready to tranfer to outlet or supporting depend on the needs of company. • Fully participate in company training courses and activites. • Join in many recreation activities.



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