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Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hoa Sen University
Hospitality Administration/Management - Trung cấp
2008 → 2010
ICAS Training & Education College (ICASTEC)
Food & Beverage Service - Khác
2014 → 2014
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Operation Manager tại SAIGON SENSATION - LOUNGE & DINNER CRUISES
10/2018 → 9/2019 (11 tháng)
Hồ Chí Minh
• Build and manage a team have over 30 people in the crew and the F&B department for daily dinner services. • Make plan and organize sucessfully big events/ parties with a large number of guests from 100 - 200 guests for famous companies/ multinational corporations such as: Lancôme, Heineken, FWD Vietnam, YellowBlocks, ect,… • Manage the operation schedule of the cruise correctly and ensure works going smoothly, support staffs, offer solutions when the cruise has sudden problems or customers complain quality of services, food quality, .... • Contact and coordinate with partners to have stable sources of visitors, keep relationship with existing potential customers to offer new services, new set menus,…. • Conduct weekly/ daily meeting and training staffs for following up & conversion to grow up the business.
Restaurant Manager tại SPICE GARDEN VIETNAMESE CUISINE RESTAURANT
10/2019 → 12/2020 (1 năm 2 tháng)
Hồ Chí Minh
• Establish restaurant management system and workflow for staffs. • Recruited and trained over 20 staffs for the assigned areas. • Offer business solutions, advertise, exploit the market to bring new and continuous customer sources, make sales plans to achieve sales goals for restaurant. • Reduced variable costs by 6% through tighter controls on overtime expenditures and inventory waste. • Manage financial situation to be sure the most reasonable and economical payment and expenditure activities. • Cooperate with functional team to ensure good products, service quality and good information flow and solve customers’ issues. • Make detailed reports regarding status of customers, sales results, productivity and related expenses for management of restaurant on weekly/monthly.



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