Telephone Assistant Supervisor tại VietData Trading Service Company

2/2016 → 9/2016 (7 tháng)

27 Trần Não, Bình An, Quận 2, Tp HCM

Managed Telephone Assistant Team to assist effectively to Salesman. Checked and assigned leads for the staffs to contact to customers, then updated all the feedback from them. Updated the information from Salesman to system and reported directly to CEO. Handled compalainants from concerned outlets to improve team. Trained staffs to get a better way in working. Supported Lead Manager to run the system. Arranged working schedule for staffs. Checked and updated database, revenue then pushed the team to get the target.

Restaurant Owner’s Assistant tại Ashoka Indian Restaurant

10/2021 → 5/2022 (7 tháng)

17/10 Lê Thánh Tôn, Bến Nghé, Quận1, HCM

- Managing all restaurant's activities.Taking care of customers - Reporting revenue and daily income. Checking goods and stock - Supporting restaurant's advertising online via Facebook, Instagram, Tripadvisor, Google.

Tour Operator Manager tại Saigon boat company

10/2016 → 8/2020 (3 năm 10 tháng)

24 Lê Thánh Tôn, Bến Nghé, Quận

.Take care of customers. Make sure everything gets well- prepare to serve them . Handle complaints and make them pleasure. . Arrange tours and block the boat schedule as customer’s requests. . Be ready for whatever need for the boat tours . Controll all income and manage the store then report to Director.

Nguyễn Thị Hồng Hạnh - Director

Saigonboat company

hanh.nguyen@saigonboatcompany.com - 0989.222.064