RESTAURANT SUPERVISOR/ RESTAURANT MANAGER tại MAMMA MIA HANOI

9/2018 → 12/2020 (2 năm 2 tháng)

Hanoi, Vietnam

Mamma Mia Italian Restaurant Hanoi |2 Chuong Duong Do, Hoan Kiem, Hanoi, Vietnam I worked as Restaurant Supervisor promoted to Restaurant Manager having duties as maintaining team's performance and work in harmony as team leader, serving customers, make daily orders, check inventories with the Head Chef Mr Manjula, write weekly duty rosters for all staff, online marketing and customers care. I maintained close relations with VIP customers, from Embassies in Hanoi, i.e. Embassy of Italy, Embassy of Spain, Switzerland, the Netherlands, Israel, Mozambique, Sri-Lanka, Taiwan, etc. I led the participation to international events coordinated by the ItalianE mbassy in Hanoi. Under the supervision the First Secretary of the Italian Embassy, Mr. Costantini Nicolo’, every year Mamma Mia join to events holding 1,000 - 10,000 guests, e.g: Piazza Italia (Italian Cultural Fair during the “ Italian cuisine week in the world and the Italian week in ASEAN) -The International Charity Christmas Bazaar hold by the Vietnamese Ministry of Foreigner Affairs. -The HIWC Charity Annual Bazaar. - Italian National Day, etc. Mamma Mia has 120 places sitting capacity

OPERATION MANAGER tại GOODFELLAS HANOI

12/2017 → 8/2018 (8 tháng)

Hanoi, Vietnam

GOODFELLAS 1 | T07 458 Minh Khai, Times City, Hai Ba Trung, Hanoi. Vietnam GOODFELLAS 2 | 86 Hang Quat, Hoan Kiem, Hanoi , Vietnam I worked as Operation Manager of two restaurants in Hanoi of the Goodfellas chain. I managed and maintained the operations of the restaurants as well as the sales of the Italian food import branch. Iworked in harmony as team manager, staff training, control daily orders,inventories, daily sales reports, weekly duty rosters for all staff, handling cash, credit cards, and cash register, customers service and online-marketing. Goodfellas 1 has 54 places sitting capacity. Goodfellas 2 has 40 places sitting capacity

RESTAURANT SUPERVISOR / RESTAURANT ASSISTANT MANAGER tại LUNA D'AUTUNNO HANOI

4/2014 → 10/2017 (3 năm 5 tháng)

Hanoi, Vietnam

LUNA D'AUTUNNO HANOI | 27 Nam Ngu, Hoan Kiem, Hanoi , Vietnam I had a variety of duties, as make sure all employees perform their tasks and work in harmony as team leader, maintaining the operation smoothly,greeting customers, answering requests, customers care and online-marketing as well service staff training. The job was promoted to Assistant Manager. Luna D’Autunno has 90 places sitting capacity.

PERSONAL ASSISTANT tại BO360STUDIO/ PXL-PHOTO,LORENZO PIANO, GOOGLE

6/2013 → 3/2014 (8 tháng)

Bologna, Italy

BO360STUDIO/ PXL-PHOTO,LORENZO PIANO | Bologna, Italy I managed the personal agenda of Mr. Piano, Certified Google Photographer of Bologna, Italy and I contacted public organizations and private companies in Italy to sell the new applications of Google Service,Google Business Photos, The products were unknown to the market.

TELE-MARKETER tại FGT FLINTHOLM Global Telemarketing

12/2012 → 2/2013 (2 tháng)

Aarhus, Denmark

FGT FLINTHOLM Global Telemarketing | Soren Frichs Vej 40 C, 8230, Åbyhøj,Aarhus, Denmark I did sales B2B by dealing with Italian businesses in the search of customers/partners with Danish firms communicating in Italian and English with a wide range of businesses.

FOUNDER/OWNER tại DRAGON BOLOGNA

5/2008 → 8/2012 (4 năm 3 tháng)

Bologna, Italy

Dragon Bologna, Italy | Via del Borgo di San Pietro 99\ N, Bologna, Italy As sole-proprietor for the business so I dealt with administration, finance,suppliers, sales and customer service for sale/after-sale. At Dragon Bologna I often held events as parties and gatherings with a range of guests from 30 to 120. Dragon Store Bologna had 90 sitting places capacity

ASSISTANT MANAGER tại BLUES BROTHERS BOLOGNA

3/2002 → 12/2007 (5 năm 9 tháng)

Bologna, Italy

Blues Brother Bologna, Italy | Via Calari 23\25, Bologna, Italy I directly dealt with customers of all ages, different backgrounds (businessmen, lawyers, engineers, artists, teenagers, etc.) on daily basis, I was promoted to Assistant Manager after five months been in charge of venue of more than 100 places setting capacity. I organized events as meetings and parties with a range from 50 to 300 guests. Blues Brothers Bologna had 120 sitting places capacity

Best Employee of the month

8/2002

I was promoted to Assistant Manager after five months been in charge ofvenue of more than 100 places setting capacity.

Mr. Manjula Manoj - Head Chef

Mamma Mia Hanoi

manjulachef@gmail.com - +84 898 588 575

Ms. Bui Thi Thu Hang: - Director and Owner

Luna Joint Stock Company and LunaD’Autunno Hanoi.

thuhangbui2003@gmail.com - +84 913 212 343

Mr. Lorenzo Piano - Certified Google Photographer.

BO360STUDIO/ PXL-PHOTO,LORENZO PIANO, GOOGLE

pxlphoto@gmail.com - +39 320 60 52 059

Mr. Peter Reiffenstein - Project Manager

FGT FLINTHOLM, Aarhus Denmark

pr@fgt.dk - +45 702 070 27

Mr. Sirini Emanuele - Director

Blues Brother Bologna,Italy

emanuele.sirini@gmail.com - +39 349 441 5257

Mr Nicolo' Costantini - Consul of Italian Embassy in Australia, Former First Secretary of Embassy of Italy in Hanoi

Italian Embassy in Hanoi

nicolo.costantini@esteri.it - +84 941 287 997|