BANQUET SALES tại SILK PATH HOTELS & RESORTS

7/2019 → 5/2020 (10 tháng)

Hà Nội

- Support Director of Sales and Sales Managers for their effective communication to their clients (sales calls, telesales) as well as for them to develop new future clients - Replying to emails, confirming banquet arrangements, menus, BEO, memos, etc - Compose, publish and distribute Banquet Event Order (BEO) to all department heads and personnel who are involved in servicing banquets function. - Sending proposals/ quotations/ contracts/ liquidation to the guests and being in timely contact with them. - Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotel's standard operating procedures. - Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest general comfort and well-being. - Perform all duties as Director of Sales or Sales Managers request

CLUSTER ACCOUNT MANAGER - LEISURE & M.I.C.E tại SILK PATH HOTELS & RESORTS

5/2020 → 7/2021 (1 năm 2 tháng)

Hà Nội

Best Employee of the Month

11/2018

Earning the title "Best Employee of the Month" for providing best services to customers