Butler & Receptionist tại Four Seasons Resort The Nam Hải

11/2007 → 1/2010 (2 năm 2 tháng)

Hoi An City, Quang Nam Province

Program Coordinator tại Streets International

1/2010 → 9/2011 (1 năm 8 tháng)

Hoi An City, Quang Nam

• Provide Orientation classes for news trainees. • Coordinate trainee recruitment, daily training and classes, graduation and job placement. • Provide weekly Duty Manager shifts at the STREETS Restaurant Café.

Program Manager tại Dao Tien Hospitality Training Program

9/2011 → 9/2012 (1 năm )

Hoi An City, Quang Nam

Set up a charitable hospitality and culinary training program for disadvantaged youths in the central of Vietnam. The program includes daily living support, classroom and practical internship at Dao Tien Restaurant.

Program Manager tại Streets International

3/2013 → 12/2020 (7 năm 9 tháng)

Hoi An City, Quang Nam

• Manage and maintain the quality of program operations, including trainee recruitment, classroom education and alumni support activities. • Manage the budget and expenses of the program to ensure it followed the approved annual budget. • Strongly involved in the operation of STREETS Restaurant Café and STREETS Culinary Center as a Duty Manager with weekly task forces to manage the operations of the properties and food safety standards. • Was a key set-up member of STREETS office and program in HCMC.

Program Director tại Streets International

1/2020 → 7/2021 (1 năm 5 tháng)

Hoi An City, Quang Nam

• Manage the day-to-day program and enterprise operations and facilities of STREETS in Hoi An. • Be responsible for maintaining the operational and service standards of STREETS enterprises in Hoi An. • Ensure the ongoing English education and vocational training, residential and life skills program components are professionally conducted following the curricula and established high standards. • Manage the program participant recruitment, including maintaining on-going relationships with NGOs, orphanages, shelters. • Make sure the alumni on-going support is provided, including job placement and career development upon graduation. • Liaise with finance department to prepare the annual budget of both STREETS program and enterprise. • Provide monthly executive report, including monthly and annually P&L report.