F&B Manager tại Vinpearl- VinGroup

10/2023 → / (6 tháng)

Phú Quốc/ Kiên Giang

F&B Development Manager tại CONG TY TNHH BLUE ELATION

7/2022 → 9/2023 (1 năm 2 tháng)

Hồ Chí Minh

Creating and building 4 new F&B business model (cost structure, selling point, theme of concept, layouts, menu, brand...) • Building process system (food safety, purchasing, service...) • Looking for new partners (suppliers, consultants, franchisors,...) and negotiate contract with them for projects • Building and managing master plan, budget, timeline of projects as well as forecasting feasibility study (FS) of one. • Recruiting key positions such as:Head chef, Restaurant Manager... => Gain experience in developing and building F&B project

F&B Manager tại Sun World Hon Thom Nature Park

2/2022 → 6/2022 (4 tháng)

Phu Quoc, Kien Giang

Managed both Culinary and Service team (over 120 members): 1 buffet restaurant, 2 a la carte outlets, 3 fast food outlets and more 10 kiosks and banquet. • Opened a few kiosks, restaurants and proposed some products • Looked for some suppliers such as: Kido, Bana Cab as well as proposal new policy and deals from partners • Controlled and managed food cost under 35% • Increased average rate per guest (all guests of theme park) from 88,000 VND to 109,000 VND in 3 months, total revenue grow by 30% => Gain experience in operating culinary as well as how to grow revenue and control costs

F&B Manager ( cum managing Fresh Food) tại Central Retail Group

9/2020 → 4/2021 (7 tháng)

Da Nang

I managed 6 departments to meet KPIs (margin, quality and quantity of products, customer service, food safety and hygiene...). There are Butchery, Seafood, Produce, Delicatessen, Bakery and Coffee shop with over 80 staff. Our team reach record 2 times in 30 days before Tet, revenue about VND 18 billions with over 500 tons of goods without any food poisoning. => Gained more experience in Fresh food field, I know how to reduce cost of food from choosing suppliers, standard of ingredients

F&B Training Manager tại Sun World Holding - Sun Group

6/2019 → 8/2020 (1 năm 2 tháng)

Da Nang, Vietnam

When I was a F&B Training Manager, I built competency matrix of F&B service at Sun World with 94 competencies and 7 positions. I completely wrote 18 training materials of F&B competencies and train that for F&B attendants. And our team digitalized F&B training materials for E-learning system.

Restaurant General Manager tại Sun World Ba Na Hills - Sun Group

3/2017 → 6/2019 (2 năm 3 tháng)

Da Nang, Vietnam

When I was a Funicular Restaurant Manager at Sun World Ba Na hills, I managed about 120 staff including kitchen and F&B service attendants. It has a buffet restaurant with 2000 seats (4 floors) and ala carte restaurant with 100 seats. We serve over 3000 pax per day, and in peak season we serve 4000 pax per day. In this time, I also cum trainer for our department. I combined with FBM to built training plan and training material for F&B department. I also was a trainer of wow service project

Supervisor of Operation tại Công Ty TNHH AutoGrill VFS F&B

9/2016 → 4/2017 (7 tháng)

Da Nang, Vietnam

• Training, coaching, evaluating professional ability of staff • Controlling costs of restaurant and Bar • Guaranteeing food & beverage quality and service quality. • Handling guest's complaints

Manager tại Creative Community Da Nang

3/2016 → 9/2016 (6 tháng)

Da Nang, Vietnam

This is a project in Tran Phu street, Da Nang city. It has a restaurant, a coffee shop and a small cinema. I was a outlet manager of this project. I supported founder to build master plan, look for partners as well as completing business model.

Management tại Cafe Runam

3/2015 → 3/2016 (1 năm )

Ho Chi Minh, Ho Chi Minh City, Vietnam

Ru Nam Bistro is boutique and luxury brand. In there, I was a supervisor for a branch in Ho Chi Minh and I had a chance to support COO for setting up new outlet in Binh Duong. And then, I was in charge there for 4 months because of restaurant manager's resignation