Working in a challenging position for a top rated company is my qualified ability, knowledge, skills, education and experience in order to increase the profits and reputation of the company.

• Bachelor of Science • Certificate of Life Insurance • Certificate of Test of English International Communication • Certificate of Computer Training Programmed 2015 • Attending the Training Course in ACE LIFE Insurance • Getting the certificate of Ministry of Finance 2014 up to now • Attending the Training Course in Savills HoChiMinh and the Property Management in Xi Riverview Palace, District 2, HCMC 2009 to 2013 • Attending the 5th ,6th, 8th Annual VUS – TESOL Conference • Attending the Program of Opera PMS Version 5.00 and Hotel Experience Ambassador in Hotel Sofitel Saigon Plaza. 2008 • Studying at HoChiMinh University of Economic, Faculty of Trade, Tourism, and Marketing 2004 to 2008 • Studying at HoChiMinh University of Foreign Language and Information Technology Department of Tourism and Hospitality Management 2001 to 2004 • Studying at Nguyen Thi Minh Khai High School English: Intermediate Level Computer : Microsoft Office Income Audit: Quatro, Micros / POS outlet Hotel Management Software: Fidelio version 7.14 Opera PMS Version 5 http://www.micros-fidelio.co.uk/

• Faithful, Optimistic, Enthusiastic • Honest and willing to master knowledge • Cautious, Creative, Humorous and Responsible • Good dealing and negotiating with guest by solving difficult problems they may be • Hard working in high pressure and well – organizing • Reporting in English & Vietnamese consist of “Internship Vietnam Tour“, “Anna Mandara Dalat Hotel“, “Cao Dai Religion & Architecture”, etc.

Unit Manager Chubb Life Insurance Co., Ltd February 2016 up to now Job description - Achieve unit business goals through quality recruitment and training of Insurance Advisors - Develop business segments as per company strategy with compliance - Recruit team of Insurance Advisors as per the corporate strategy and train IAs with the help of training team - Ensure and maintain levels of productivity as prescribed Account Representative ACE Life Insurance Co., Ltd June 2015 up to January 2016 Building Executive Savills Vietnam Company Limited Project: Xi Riverview Palace Distr. 2 HCMC March 2014 up to April 2015 Night Auditor Hotel Sofitel Saigon Plaza September, 2008 up to April, 2014 Job description - Read trace, log book and Emails => follow up accordingly. - Receive hand over previous shift, telephone divert from Operator - Check all expected arrival guests, VIP welcome if any - Check expected departure room if any, the occupancy and availability room - Check posting including: Transport, Laundry, Mini-bar, Business center, all F&B outlet, Fitness center, Shop( to correct, adjust and/or rebate any discount where necessary) - File checked-in files and outlet checks arriving intra-shift. - Check in /out guests. - Take order from guests to room service, housekeeping, engineering… - Recommend guest to some interesting place ( restaurant, massage, …) if request / Handle any complaints from guest if any. - Check comp / house-use rooms / Check Rate variance. - Prepare intra-shift credit cards settlement report. - Close outlet / Run back up for micros and close Night Audit for Opera. - Receive & Set wake-up calls. - Count and record intra-day outlet checks from other departments (Rivoli, L’olivier, Boudoir bar, pool bar, fitness, gourmand shop, room service, banquet) and FO folios. - Print report for EAM, F&B Manager, HK Manager, FO Manager, Chef, F&B Cashiers, Income Auditor and General Cashier. - Sent forecast report Spa every Friday, - Prepare Early-bird report by getting number of guests, revenues of the department related. - Make early bird report, print out early bird for GM, EAM, F&B Manager and Income Auditor, Scan and save early bird file to a path for other HODs. - File all cancellation/ no- show files (if any). - Take invoices from FO others departments to financial Dept. - Remit the cashier envelope to the safe of Financial Department. - Cashier report of Credit cards / Hand over to next shift.

Enabling to apply for any vacant Administrations is my appreciation to have additional good working environment and master my English language in Academic and Social Communication Working in full time with competitive salary in HCMC