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Trần Phước Công Danh

Trần Phước Công Danh

Hồ sơ 5 sao 180 Lượt xem hồ sơ

Nam, 26/03/1987, 38 tuổi

37 ngõ 35 Đặng Thai Mai, Tây Hồ, Hà Nội

Cập nhật: 07/03/2024

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội, Hòa Bình
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao

Giới thiệu bản thân

I am a hardworking individual with more than 10 years of experience working in a multitude of hospitality roles, including front office, marketing and sales, hotel manager. Experienced customer service professional, managed customer need and flexible in handling diserve issues. I thrive in busy environments and enjoy working as part of a team.

Trình độ học vấn chuyên môn

Kinh doanh công nghệ hà nội

Marketing - Đại học

2005 → 2009

ERC Institute Singapore

Sales and Marketing - Đại học

2009 → 2013

Greenwich University

Business Administration - Đại học

2013 → 2013

Kĩ năng

Tin học văn phòng
Quản lý
Sáng tạo
Quản lí thời gian
Adobe Illustrator
Adobe Photoshop
upselling
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Chụp ảnh
Giải quyết phàn nàn
Chăm Sóc khách hàng
hướng dẫn viên tiếng anh

Kinh nghiệm làm việc

Depute General Manager tại Pu Luong Retreat

9/2022 → / (2 năm 9 tháng)

Thanh Hoá

Lead the management team and heads of departments. - Ensure the best level of customer care within the hotel. - Handle complaints and guest queries that arise in a professional and efficient manner. Furthermore, ensure thorough and complete follow up. - Assist the General Manager in supporting and coaching the management team. - Manage and motivate HODs to achieve best possible standards. Ensure that cash handling and control systems are carried out in line with Hotel policy. - Encourage up selling and cross selling throughout the organization. - Recruit senior staff in consultation with the HR Manager and General Manager. - Monitor and control costs and budgets monthly. -Be responsible for Labour Costs in the organization as well as overall costs in line with the annual hotel budget.

Operation & Customer Service Manager tại APAX English

9/2019 → 9/2020 (1 năm )

Hoà Binh

Main responsibilities: - Making important policy, planning, and strategy decisions.. - Helping promote a company culture that encourages top performance and high morale. - Planning maintenance works, events and room bookings. - Handling customers complains and queries. - Interacting with customers on a daily basis, responding to their questions and guiding them to the appropriate service. - On-board new employees and train them based on your expertise and skill set. -Working with the board of directors to determine values and mission, and plan for short and long-term goals.. -Ensuring all legal and regulatory documents are filed and monitor compliance with laws and regulations.

Hotel Manager tại GRAND HOA BINH HOTEL

1/2019 → 10/2019 (8 tháng)

Hoà Binh

- Recruiting, training and supervising staff. - Maintaining statistical and sales record. - Planning maintenance works, events and room bookings. - Handling customers complains and queries. - Ensuring compliance with health and safety legislation. - Participating in sales calls with members of sales team to acquire new business. - Developing strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. -Targeting key accounts potential for the company. -Closely following up on all business leads within a 24 hour response time line to clients.

Cinema Manager tại CGV CINEMA - CJ VIETNAM

10/2017 → 10/2018 (1 năm )

Nha Trang

- Responsible for every aspect of the business, from team management and HR to advertising, sales and budget control. - Handling complaints and customer enquirers - Making reports of sales every day. - Meeting with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals. - Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person. - Building and strengthens relationships with existing and new customers to enable future revenue

Marketing Manager tại ONE OPERA DANANG HOTEL (5 STARS HOTEL)

2/2015 → 10/2017 (2 năm 7 tháng)

Đà Nẵng

- Managing all marketing channels and preparing all marketing communications for the hotel and outlets, including bars and restaurants. - Creating and managing all brand packages and practices for the hotel including special events and promotional opportunities to ensure that they are in keeping with the Hotel brand vision, and property goals. - Coordinating and oversee public relations and promotional activities that support the needs of the hotel and outlets, with a focus on improved revenue performance - Report on marketing successes, opportunities, and strategies to all levels - Dealing with clients who want to rent outdoor advertising board, conference halls. - Controlling all Sales Online Tools and responsible for increasing sales online revenue.

Assistant of Showroom Manager tại UNIQULUS FURNITURE MART (SINGAPORE)

8/2011 → Hiện tại

Singapore

- Monitoring inventory and ordering merchandise based on demand. - Direct sales and introduce products to customers. - Skilled at organizing and solving problems - Taking photo and design brochures, leaflets, company profile - Delivering and handling complaints and customer enquirers. - Advertising through Google Adwords, Facebook fanpage.

Mong muốn về công việc

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