Housekeeping Supervisor tại InterContinental Phu Quoc Beach Resort

5/2023 → 8/2023 (3 tháng)

Phú Quốc

• Ensure all chemicals are used correctly and in the correct proportions. • Propose plans for saving human resources. • Standard procedures carry out and responsible for the services during the guest's stay. • Ensure employees' interests, listen to and resolve employees' suggestions and respond satisfactorily within the assigned authority. • Coordinate with related departments to follow up on repairs, ensuring they are fully implemented within the speci ed time. • Resolve guest complaints about services in the fastest and most e cient way. • Planning weekly and monthly training on employee procedures and working standards. • Check that all rooms must be clean to meet the group's standards before guests come to check in. • Implement and monitor employees to comply with the Group's criteria. • Train staff to decorate rooms in exceptional cases such as Anniversaries, honeymoons, and birthdays...