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Từ 1 đến 3 năm
Giám sát
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kaplan Singapore
Hospitality Management - Cao đẳng
2017 → 2019
Swiss Hotel Management School
Hospitality - Đại học
2019 → 2023
Graduated with First Class Honors results
Kĩ năng
| Quản lý | |
| Tổ chức công việc | |
| Training and Development | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Quản lí thời gian |
Kinh nghiệm làm việc
MIT F&B Supervisor tại 1 Hotel South Beach
10/2025 → 10/2026 (1 năm )
Miami
Supervise daily operations across high-volume breakfast, dinner, In-Room Dining, and amenity services, maintaining luxury hospitality standards. Lead staff deployment, service flow, table maintenance, guest satisfaction, and real-time operational adjustments during peak periods. Oversee IRD and amenity services, ensuring order accuracy, timely delivery, presentation, VIP amenities, and special requests. Conduct pre-shift briefings and coach team members on Forbes standards, menu knowledge, food allergies, guest engagement, and anticipatory service. Support VIP and repeat guests through personalized service, preference recognition, and effective service recovery. Collaborate with Culinary, Front Office, Housekeeping, and other departments to ensure seamless guest experiences and operational compliance.
Thực tập tại 1 Hotel South Beach
2/2024 → 2/2025 (1 năm )
Miami, Florida, USA
Working in multiple restaurants in the hotel include breakfast buffet restaurants, rooftop bar, beach club and in room dinning as a host, server and supervisor Greeting and collecting guest’s information to create guest profile Setting up and manage breakfast buffet station for 300 to over 500 per day Taking care the guest and paying attention to increase guest experience during their stay Manage and support team members as a manager role Collaborating with front desk and guest relation department to delivery VIP amenity
Buffet Staff, Room Service tại Klinik Schloss Mammern
2/2022 → 6/2022 (4 tháng)
Dr. A. O.Fleisch-Strasse 3, 8265 Mammern, Switzerland
Extremely strict service standards are required to ensure the standards of a high-end resort for patients with a large scale and a history of more than 150 years. Start as a food runner with the responsibility of preparing and ensuring food quality before serving Move into a service position after meeting the necessary requirements to communicate and care for customers according to strict health standards



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