My full name is Pham Tuong Van, I'm 30 year olds. I have got a married and had 1 child. A highly self-motivated Front Office Manager with nearly 10 years of experience working as a receptionist, supervisor, duty manager , assistant manager, and front office manager.I have trained a lot of skills about how to manage, training, and build a budget Now, I'm looking for a position where I can grow more and study more management skills. I can adapt to a new environment quickly and work under high pressure.

Trung Cấp

- I can use smile system and opera system - I can speak English fluently and speak Chinese basically

- Receptionist position : + Welcoming and checking in guests as well as processing group arrivals + Dealing with requests and complaints + Directly handling payment and check out procedure for guests + Taking reservations and Assigning room - Receptionist Supervisor : + Supervise and manage staffs in a shift + Handling guest complaints +Training new staffs -Duty Manager : +Observe and manage the whole team at the Lobby + Handling guest complaints +Responsibility for big groups +Inspects all VIP room prior to arrival +Check -in and escort VIP to their room. +Conduct training for department as required