Housekeeping tại SHERATON SAIGON HOTEL & TOWERS

3/2016 → 11/2016 (8 tháng)

Hồ Chí Minh

Front Desk Receptionist tại Hotel Continental Saigon

11/2016 → 2/2020 (3 năm 3 tháng)

Hồ Chí Minh

• Delivered more than 95% guest satisfaction by resolving inquiries and ensuring seamless check-in/out procedures. • Generated daily and monthly revenue reports and ensured accurate guest data records.

Sales Manager tại DAT XANH MIEN NAM

8/2020 → 2/2022 (1 năm 6 tháng)

Hồ Chí Minh

• Promoted to Sales Manager after 6 months based on consistent performance. • Designed and executed comprehensive sales strategies across digital and traditional channels. • Recruited, trained, and managed a high-performing real estate sales team.

Business Account Manager tại Novaland Group

2/2022 → 11/2022 (9 tháng)

Hồ Chí Minh

• Exceeded sales targets by identifying new opportunities and managing key client portfolios. • Coordinated with internal departments to streamline guest experience and front-end operations. • Developed proposals and presentations for high-value real estate investments

Investment Analyst of DFA VN & General Manager of Bloq SG tại DFA VN / BLOQ SAIGON

3/2023 → 6/2023 (3 tháng)

Hồ Chí minh

• Financial Analysis & Investment Strategy: Conducted in-depth financial analysis on potential investments, assessing risks and returns to advise strategic decisions. • Data-Driven Business Planning: Evaluated market trends, competitor pricing, and revenue forecasts, supporting investment allocation and business growth strategies. • Financial Reporting & Forecasting: Prepared detailed financial reports and performance analyses, improving cost efficiency and revenue tracking. • Strategic Budgeting & Cost Management: Assisted in budget planning, optimizing operational costs while maintaining profitability.

Sales & Front Office Manager tại BON AMI – THIÊN XUÂN HOTEL

7/2023 → Hiện tại

Hồ Chí Minh

• Delivered more than 13% monthly revenue growth through pricing strategy, digital promotions, and OTA optimization. • Led OTA strategy, maintaining top 2 ranking for hotels near Ben Thanh Market. • Maintained more than 80% occupancy, surpassing 90% in high season through targeted forecasting and promotions. • Oversaw daily operations, including front desk, housekeeping, and restaurant, ensuring smooth service delivery and guest satisfaction. • Trained and led multi-department teams, improving SOP compliance and guest experience. • Managed budget planning and expense control, aligning operational cost with forecasted revenue.

Brand Ambassador

1/2022

Brand Ambassador of Dat Xanh Mien Nam

Brand Ambassador

11/2021

Brand Ambassador of HT Pearl Apartment project

The Best Hotel Staff

12/2018

The Best Hotel Staff of Continental Saigon Hotel

Mr. Shivam Purwar - Investment Manager

DFA VN

shivam@devfinasia.com - +84 76 402 7974