Chuyên viên Kinh doanh-Head office tại Hệ thống 10 khách sạn Vinpearl

2/2021 → 4/2025 (4 năm 2 tháng)

Hồ Chí Minh

• Handle order request & seek out new opportunities from Travel Agents and Corporates for adhoc and M.I.C.E groups. • Manage a portfolio of 10+ hotels, specializing in consulting and handling MICE & Corporate groups. • Conduct venue capacity assessment, pricing, contract negotiation, and client follow-up from lead generation to booking completion. • Work closely with Operations & Customer Service departments to resolve guest issues, ensuring 5-star service standards. • Take care of all accounts and ensure to solve all client's complaints as soon as possible. • Assist in expanding TA/Corp accounts, implementing sales objectives and action plans to reach and exceed targets set.