IT Manager tại CITYLAND GROUP

11/2016 → Hiện tại

Hồ Chí Minh

Fields of operation: Real Estate, Construction, Services, Hospitality and Education • Aligned IT strategies with corporate growth and digital transformation goals. • Led major initiatives: HRM, CRM, SmartIPM.Net, OneS-PMSh, KPI • Designed & operated high-standard Data Center (Server, Storage, Firewall, Lan/ Wan). • Introduced AI attendance, CCTV, smart parking, and BTS mobile broadcasting. • Enhanced security policies, access control, and risk management. • Optimized IT budget and contracts, saving 25% annually while funding training. • Led 10+ IT professionals, supporting 12+ subsidiaries with >95% SLA. • Administered cloud services (Office 365, Exchange Online) and system-wide software/hardware. => Outcomes: + 99.9% system uptime. + 40% increase in operational efficiency. + 25% cost savings via automation & optimization.

IT Manager tại IMG GROUP

9/2014 → 7/2014 (2 tháng)

Hồ Chí Minh

Fields of operation: Real estate, industrial zones, services, energy & finance • Defined short and long-term IT strategies to support the corporation’s business goals. • Managed large-scale IT projects: design, implementation, operation. • Built IT infrastructure: Server, Storage, Firewall, Cloud (AWS, Azure). • Implemented integrated systems: E-Office, CRM, Landsoft, Bravo. • Established security monitoring systems and information risk management procedures. • Recruited and trained IT staff, ensured user support and IT services. • Controlled budget planning and scheduled system maintenance. => Outcomes: + Enhanced user experience, minimized security risks. + 99.9% uptime across 7+ subsidiaries.

Deputy IT Manager tại QH PLUS CORPORATION 07/2008 - 07/2014

7/2008 → / (17 năm 3 tháng)

Hồ Chí Minh

Fields of operation: Steel production, interior & exterior finishing materials • Managed company-wide IT infrastructure: Network, Server, Storage, CCTV, PBX, Exchange mail. • Integrated technology into business processes to improve data management and operational efficiency. • Analyzed requirements and maintained cross-department ERP systems: HR, accounting, sales, purchasing, production. • Collaborated on ERP deployment, access control, training, monitoring, and process improvement. • Established data security protocols and internal training plans. • Managed IT budget, maintenance schedules, and system availability. • Led an IT team of 6+ member, supporting all departments with >95% SLA compliance. => Outcomes: + 30% faster order processing via ERP optimization. + 90% reduction in data leakage after security improvements.

KPI A+

10/2020

• Consistently achieved A+ KPIs over multiple years through successful leadership of IT projects and process improvements • Recognized for driving cost-optimization initiatives and significantly improving operational efficiency