Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Ngô Thị Quỳnh Giao
97 Lượt xem hồ sơ
Nữ, 15/03/2001, 24 tuổi
95/5 Thảo Điền, Phường Thảo Điền, Quận 2, TP. Hồ Chí Minh
Cập nhật: 08/10/2025
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi), Đức (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Swiss Institute for Management and Hospitality
Hospitality Management - Cao đẳng
2020 → 2021
- GPA: 4.0/4.0 - Relevant subjects: Training and Development for Hospitality Industry (92%), Front Office Operations (90%), Food and Beverages Services (94%), Housekeeping & Accommodation (93%), Kitchen Operations (92%)
Bangor University
BSc Business Management and Finance - Đại học
2021 → 2023
- GPA: First-Class or 8.0/10 - Award: David Jones Memorial Prize for Best Performance in Business & Finance. - Key Modules: International Business (80%), Strategic Management (77%), Leadership and HRM (72%) Advanced Corporate Finance (78%). - Activities: Led social project for Enactus Entrepreneurship Organisation; Semi-Finalist in UK University Business Challenge 2021
Kĩ năng
| Tin học văn phòng | |
| Quản lý | |
| Quản lí thời gian | |
| Adobe Photoshop | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
General Manager Assistant tại Premier Inn
12/2024 → 9/2025 (9 tháng)
London, United Kingdom
- Daily operations (front office, housekeeping, F&B, maintenance) for 300+ guests. - Raised guest satisfaction score from 64% to 73% via recovery protocol and staff coaching. - Cut operational expenses by 7% YoY through P&L analysis and BI tools. - Supported budgeting/forecasting; boosted revenue by 5% with upselling campaigns. - Recruited, trained, and mentored 26 staff, exceeding sales targets and KPIs. - Led weekly cross-department meetings, improving collaboration and KPI alignment. - Ensured 100% compliance with health & safety, GDPR, and audit.
Deputy Manager tại Llandudno Pier
3/2024 → 11/2024 (8 tháng)
Wales, United Kingdom
- Supervised 15 outlets (restaurants, bars, cafés, retail) and 60+ staff. - Reduce waste by 12% through stock management improvements (Excel & POS). - Launched seasonal menus & F&B promotions, boosting sales and engagement. - Organised large-scale events (fireworks, live music, wine tastings). - Ensured compliance with health & safety standards across operations.
Restaurant and Bar Manager Assistant tại Hilton Garden Inn
8/2023 → 3/2024 (6 tháng)
Wales, United Kingdom
- Managed daily operations of restaurant, bar, and banqueting services in a 106-room hotel. - Coordinated corporate events and private dining for up to 100 guests. - Trained 18 staff in upselling, boosting F&B revenue by 10% in six months. - Optimised inventory & supplier contracts, reducing beverage costs by 6%.
Mong muốn về công việc
Giải thưởng
Employee of the Month (Premier Inn)
5/2025
Recognised for outstanding guest service, operational excellence, and team support at Premier Inn, London.
David Jones Memorial Prize (Bangor University)
7/2023
Presented to the highest-performing student in the BSc Business Management and Finance course for exceptional academic excellence.
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