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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Khá)
500 - 999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại Học Cần Thơ
Kinh Tế Nông Nghiệp - Đại học
2011 → 2015
Kĩ năng
| Training and Development | |
| Tổ chức công việc | |
| Quản lí thời gian | |
| Quản lý | |
| Phần mềm Quản lý khách sạn | |
| Online Travel Flatofrm | |
| PMS Opera |
Kinh nghiệm làm việc
Director of Sales & Marketing tại Famiana Resort & Spa Phú Quốc
2/2023 → 6/2024 (1 năm 4 tháng)
Việt Nam
Handle OTAs channel, CMS, Social account • Responsibility for sales budget, sales target (including crew airlines) • Responsible for presenting resort information, product & service after renovation plan • Daily sales activities with travel agencies: product presentation, price negotiation, crew airline charter, crew line domestic, Working closely with partners and customer • Handle B2B channel • Handle with complaints, rate disparity, room allocation • Daily sales report production report, trend report, market segmentation, H&F report to GM • Issue contract, allotment contract, hard block, credit application for key account • Provide after – sales service to ensure that all guests’ complaints are taken seriously and discuss with the respective department if necessary • Daily reply to emails from partners, TA, TO, DMC • Organize internal and external sales meeting • Propose and attend sales call • Handle inquiries and leads from potential clients which involves site inspection • Maintain efficient and accurate filing systems, electronic and paper files • Ensure timely follow ups and feedback • Book and co-ordinate extensive travel and accommodation requirements for the GM • Take and re-direct telephone calls for the General Manager where appropriate • Translating incoming letters, documents, articles as requested • Prepares monthly operational results for meetings with other hotels and monthly P&L report for meeting with Owners • Takes minutes of Department Heads /Ex. Com meeting as requested • Liaise with and assist Owner Rep as and when needed • To welcome and host external visitors of the GM
Deputy Hed of Sale (Southern) tại BB Hospitality Holding (BB Sapa Hotel & Resort, Kobe Onsen Hue Resort (Affiliated by Melia), Victoria Phan Thiet Hotel & Resort)
7/2024 → 1/2025 (6 tháng)
Việt Nam
Company Overview: Hotel set up & pre-opening the new mice 4 • Property in Tien Giang (106 keys, 09 ballroom & meeting room, 04 outlets) • Complete budget, manning, structure of the team, OS&E • Work closely with owners, designers, plans & products • Complete structure of standards, SOP, marketing budget • Developed the concept of 04-star mice hotel 20XX • Re-brand 02 sibling hotel to Melia Internation Hotel (BB Square Center & BB Resort Affiliated by Melia)
Director of Sales tại TUI BLUE HOTEL & RESORT
4/2025 → Hiện tại
Tuy Hoa – Vietnam
Hotel overview: leading lifestyle hotel in Vietnam and SEA • Property highlight (218 keys, 05 ballrooms & meeting room, 05 outlets) • Turnover: Revenue Q2, Q3 increase 672% vs 2024, ADR increase 112% 2024. • Target the best performance when hotel re-brand to TUI BLUE brand SEA • Work closely operator management team Asia and SEA • Complete structure of standards, SOP, marketing budget for the whole year and next year 2026 • Developed the concept of branding TUI • Restructure the Sales team to focus on hotel objectives, especially Tuy Hoa markets



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